Phlebotomist II - Float

Quest Diagnosticsorporated•Ocala, FL
•Onsite

About The Position

The Phlebotomist II represents the company to patients and collects quality blood samples for laboratory testing. The role involves explaining procedures, establishing patient trust, and drawing blood safely, skillfully, and accurately while protecting confidential patient information. The position may be assigned to a doctor's office, patient service center, or other location based on business needs. Under the area supervisor's direction, the employee performs daily work accurately and on time, maintains a safe and professional environment, and completes forensic and clinical specimen collection and processing according to established procedures. The employee verifies patient demographic information and initials, obtains the patient's signature after venipuncture to confirm tubes were labeled in the patient's presence and correctly, and maintains required records and documentation. The role also promotes a positive image of the organization to patients, clients, employees, and the public. This is a floating position requiring travel among multiple sites and coverage at patient service center and in-office phlebotomy locations, sometimes with minimal notice. Floaters are expected to arrive on time at the assigned location and have a clean driving record. Mileage may be submitted for expense reimbursement. The stated schedule is an 8- or 10-hour shift between 5 AM and 4 PM, Monday through Friday, with rotational Saturdays. Weekend, holiday, on-call, and overtime availability is required based on staffing needs. Training locations may vary according to trainer availability.

Requirements

  • High school diploma or equivalent.
  • 1–3 years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
  • Ability to provide quality, error-free work in a fast-paced environment.
  • Ability to work independently with minimal on-site supervision.
  • Excellent phlebotomy skills, including pediatric and geriatric collections.
  • Availability and flexibility based on staffing needs, including weekends, holidays, on-call work, and overtime.
  • Commitment to company policies and procedures, including dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
  • Ability to make decisions based on established procedures and exercise good judgment.
  • Reliable transportation and a valid driver's license; a clean driving record is required for floaters and where applicable.
  • Ability to travel and work flexible hours across multiple locations and cover assigned sites with minimal notice.
  • Ability to manage multiple priorities in a high-volume setting.
  • Ability to demonstrate customer focus, communicate openly and transparently with peers, supervisors, and patients, embrace change, and demonstrate knowledge of the business.
  • Keyboard and data-entry experience.
  • Phlebotomy certification is required in California, Nevada, and Washington.

Nice To Haves

  • Medical assistant or paramedic training.
  • Phlebotomy certification, except where required.
  • Two years of experience in a Patient Service Center environment.
  • Customer service experience in a retail or service environment.

Responsibilities

  • Collect quality blood samples and prepare specimens for laboratory testing according to established practices and procedures.
  • Explain procedures to patients and draw blood safely, skillfully, and accurately while creating an atmosphere of trust and confidence.
  • Perform forensic and clinical specimen collection and processing.
  • Verify patient demographic information and initials, and obtain the patient's signature after venipuncture to confirm tubes were labeled in the patient's presence and correctly.
  • Maintain required records and documentation.
  • Perform daily activities accurately and on time under the direction of the area supervisor.
  • Maintain a safe and professional environment and promote a positive image to patients, clients, employees, and the public.
  • Travel between multiple sites and cover patient service center and in-office phlebotomy locations as assigned.

Benefits

  • Mileage expense reimbursement may be submitted by floaters.
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