Phlebotomist -SCH-Full time-Days/Nights- 12 hr. shifts

Centra Medical Group•Farmville, VA

About The Position

The Phlebotomist I is a member of the Laboratory Services team responsible for the accurate and safe collection and processing of specimens for laboratory testing. The role requires strong communication skills, a professional demeanor, independent work, patient-care focus, customer-service issue resolution, and participation in process improvement initiatives. The position involves phlebotomy-related duties across diverse patient populations, including geriatric, pediatric, and behavioral health patients, and may include emergency and trauma response support.

Requirements

High school diploma, GED, or equivalent.
Complete required training and competency assessments and maintain relevant certifications.
Demonstrate satisfactory ongoing job-specific performance.
Communicate effectively and maintain a professional demeanor.
Work independently and provide patient-focused service to diverse patient populations.

Responsibilities

Comply with requirements and standards established by CLIA, CAP, OSHA, TJC, and other regulatory bodies; participate in quality assurance initiatives and follow laboratory best practices.
Perform duties assigned by the medical director.
Complete required orientation, training, certifications, annual training, competency assessments, and ongoing job-specific performance assessments.
Collect and process patient samples efficiently for diagnosis and treatment, providing phlebotomy services to diverse patient populations within the organization's scope of responsibilities.
Follow laboratory standard operating procedures for specimen handling and processing.
Ensure specimen integrity through accurate collection, labeling, and transport; use proper venipuncture techniques and containers, and process STAT, routine, and timed samples promptly in accordance with quality metrics.
Follow established corrective-action policies when phlebotomy methods deviate from acceptable performance levels; identify and report issues that may affect test performance or results.
Detect and address problems that could negatively affect test performance, escalating issues to leadership when necessary.
Maintain detailed records of corrective actions.
Manage accessioning, including patient registration and test ordering, receipt and handling, preparation and processing, send-out coordination, and receipt of pneumatic-tube samples.
Communicate with healthcare offices to resolve registration and sample-related problems, answer phone calls, and provide information.
Collect samples in the Emergency Department while following protocols and maintaining urgency.
Respond promptly and efficiently to codes and trauma situations.
Assist with swift and accurate delivery of blood products in emergent situations.
Follow OSHA safety requirements, including proper donning and doffing of PPE during specimen collection.
Perform additional duties as assigned or requested.