Phlebotomist III Territory

Quest Diagnostics•Humble, TX

6d•$19 - $22

About The Position

The Phlebotomist III Territory role serves an assigned territory in Humble, Texas, traveling to Patient Service Centers, client offices, and other sites to provide professional phlebotomy services. The position ensures accurate specimen collection, patient identification, specimen preparation, and compliance with testing protocols. It requires independent work with a consistently low error rate, the ability to handle complex collections and patient or client situations, and a professional, efficient patient experience. The role demonstrates Quest’s 5Cs: Customer First, Care, Collaboration, Curiosity, and Continuous Improvement. The schedule is Monday through Friday, 8:00 AM to 5:00 PM, with rotational weekends. Travel may be up to 75%. The listed pay range starts at $22.00 per hour; offers depend on factors such as skills, training, experience, education, certifications, market conditions, and organizational factors. Eligible candidates may receive annual performance bonus compensation.

Requirements

At least three years of phlebotomy experience.
High school diploma or equivalent.
Ability to perform accurate, error-free work independently in a fast-paced setting with minimal on-site supervision.
Strong knowledge of phlebotomy best practices and complex collection practices, including pediatric and geriatric draws.
Proven phlebotomy experience, including pediatric and geriatric collections.
Strong communication skills and ability to adapt to change.
Keyboard and data-entry experience.
English language proficiency.
Travel up to 75%; travel is required.
Phlebotomy certification is required in certain states, including California, Nevada, Washington, and Louisiana.
Ability to frequently lift up to 15 pounds and occasionally lift up to 40 pounds with assistance as needed.
Ability to perform repetitive fine hand motions, stand or sit for extended periods, walk and stand frequently, and occasionally bend, kneel, reach, twist, or pull.
Ability to use a phone and computer extensively and communicate frequently in English with patients and clients.

Nice To Haves

Customer service experience in a retail or service environment.
Completion of an accredited phlebotomy program or medical assistant or paramedic training.
Professional medical certification, such as medical assistant, phlebotomy, or similar.

Responsibilities

Perform specimen collections for various tests, including venipuncture and capillary draws, and frequently handle difficult draws such as pediatric, geriatric, and hard sticks.
Verify patient identification and obtain signatures to ensure accurate specimen labeling; perform data entry as needed.
Prepare specimens for transport and testing through labeling, centrifuging, splitting, and storage according to test orders.
Research test and client information and verify written and electronic orders using laboratory systems or the directory of services.
Provide professional, respectful, efficient service; communicate collection procedures and answer patient questions.
Perform accurate patient registration, test order entry, and billing data entry.
Maintain a clean, orderly, and welcoming collection environment and manage multiple priorities in a high-volume setting.
Cover Patient Service Center and client-office locations throughout the assigned territory, potentially with minimal notice.
Complete office activities accurately and on time, and meet territory travel expectations.
Maintain reliable transportation and, if applicable, a valid driver license and clean driving record.
May mentor on-site staff by providing guidance and support.
Serve as a subject matter expert on complex specimen requirements, special processing, specimen troubleshooting, and business knowledge.
Use independent judgment to adapt to operational needs and maintain workflow continuity.
Obtain identification, enter billing information, and collect payments when required in accordance with corporate policies.
Follow departmental procedures, safety protocols, compliance standards, and patient confidentiality requirements.
Use laboratory systems, directories, and corporate tools to verify orders and documentation.
Support administrative tasks such as stocking supplies, sanitizing, maintaining logs, filing, using email, and answering phones.
Complete required training and maintain current phlebotomy skills and knowledge.

Benefits

Day 1 medical, supplemental health, dental, and vision benefits for full-time employees working 30 or more hours.
Well-being programs.
Annual no-cost Blueprint for Wellness health assessment program.
healthyMINDS mental health program.
Vacation and health/flex time.
Six holidays plus one MyDay off.
FinFit financial coaching and services.
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
Employee stock purchase plan.
Life and disability insurance, with buy-up option.
Flexible Spending Accounts.
Annual incentive plans.
Matching gifts program.
Education assistance through MyQuest for Education.
Career advancement opportunities.