Phlebotomist III Territory

Quest Diagnostics•Owings Mills, MD

13d•$25 - $27•Onsite

About The Position

The Phlebotomist III travels throughout an assigned territory to provide professional phlebotomy services at Patient Service Centers, client offices, and other sites. The role ensures accurate specimen collection and patient identification, follows testing protocols, and supports high-quality laboratory results. The employee provides a professional and efficient experience for patients, staff, and clients, works independently with a consistently low error rate, and handles complex collections and patient or client situations. The position demonstrates Quest’s 5Cs: Customer First, Care, Collaboration, Curiosity, and Continuous Improvement. The schedule is Monday through Friday, with hours that may vary between 6:30 AM and 7:30 PM, and rotational weekend work. The role is based in the Owings Mills, Maryland territory and requires travel of up to 75%. Pay is listed as $24.95–$26.75 per hour. Salary offers may reflect skills, training, experience, education, certifications, market, and organizational factors; eligible candidates may receive annual performance bonus compensation. Benefits may vary based on part-time or full-time status. Listed benefits and programs include medical and supplemental health coverage, dental and vision coverage for eligible full-time employees, well-being and mental health programs, a no-cost annual health assessment, vacation and health/flex time, holidays and a personal day, financial coaching, a 401(k) or Roth IRA with company match, an employee stock purchase plan, life and disability insurance, flexible spending accounts, annual incentive plans, matching gifts, education assistance, and career advancement opportunities.

Requirements

Three years of phlebotomy experience.
High school diploma or equivalent.
Strong knowledge of phlebotomy best practices and complex collection practices, including pediatric and geriatric draws.
Ability to work independently and perform accurate, error-free work in a fast-paced setting with minimal on-site supervision.
Proven phlebotomy experience, including pediatric and geriatric collections.
Strong communication skills and ability to adapt to change.
Keyboard and data-entry experience.
English language proficiency.
Ability to travel up to 75%.
Phlebotomy certification is required in certain states, including California, Nevada, Washington, and Louisiana.
Meet the stated physical requirements: lift up to 15 pounds frequently and up to 40 pounds occasionally with assistance as needed; perform repetitive fine hand motions; stand or sit for extended periods; walk and stand frequently; and occasionally bend, kneel, reach, twist, or pull.
Frequently use a phone and computer and communicate with patients and clients.

Nice To Haves

Customer service experience in a retail or service environment.
Completion of an accredited phlebotomy program or medical assistant or paramedic training.
Professional medical certification, such as medical assistant, phlebotomy, or similar.

Responsibilities

Perform specimen collections according to established procedures, including venipuncture and capillary draws, and frequently handle difficult draws such as pediatric, geriatric, and hard-stick collections.
Obtain patient identification and signatures to confirm specimen labeling accuracy, and complete data entry as needed.
Prepare specimens for transport and testing, including labeling, centrifuging, splitting, and storage according to test orders.
Research test and client information and verify written and electronic orders using laboratory technology systems or directories of services.
Provide professional, respectful, and efficient service to patients and clients; communicate collection procedures and address questions.
Accurately enter patient registration, test orders, and billing information.
Maintain a clean, orderly, and welcoming collection environment and manage multiple priorities in a high-volume setting.
Provide coverage across PSC and IOP locations in the assigned territory, sometimes with minimal notice, and complete daily office activities accurately and on time.
Maintain reliable transportation and meet travel expectations, including having a valid driver license and clean driving record if applicable.
May mentor on-site staff by providing guidance and support.
Serve as a subject matter expert for complex specimen requirements, special processing, troubleshooting specimen issues, and business knowledge.
Use independent judgment to adapt to operational needs and ensure workflow continuity.
Obtain identification, enter billing information, and collect payments when required, following corporate policies.
Follow departmental policies, procedures, safety protocols, and compliance standards, including patient confidentiality requirements.
Use laboratory systems, directories, and corporate tools to confirm orders and documentation.
Support administrative tasks such as stocking supplies, sanitizing, maintaining logs, filing, using email, and answering phones.
Complete all training and maintain current phlebotomy skills and knowledge.

Benefits

Medical and supplemental health coverage, dental and vision coverage for eligible full-time employees working 30 or more hours.
Well-being programs.
Annual no-cost Blueprint for Wellness health assessment.
healthyMINDS mental health program.
Vacation and Health/Flex Time.
Six holidays plus one MyDay off.
FinFit financial coaching and services.
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
Employee stock purchase plan.
Life and disability insurance, with buy-up option.
Flexible Spending Accounts.
Annual incentive plans.
Matching gifts program.
Education assistance through MyQuest for Education.
Career advancement opportunities.