Phlebotomist III Territory

Quest Diagnostics•Woodstock, NY
•$24•Onsite

About The Position

The Phlebotomist III travels within an assigned territory to provide professional phlebotomy services at Patient Service Centers, Client Offices, and other sites. The role ensures accurate specimen collection, patient identification, and compliance with testing protocols to support high-quality laboratory results. It requires independent work with a consistently low error rate, handling complex collections and patient or client situations, and demonstrating Quest’s 5Cs: Customer First, Care, Collaboration, Curiosity, and Continuous Improvement. The position performs specimen collection and processing, including venipuncture and capillary draws, and prepares specimens for testing and transport. It provides professional patient and client service, supports accurate registration, order entry, and billing, and maintains a clean collection environment. The role covers multiple locations within the assigned territory, may mentor on-site staff, and supports operational continuity, compliance, administrative duties, and ongoing training. The schedule is Monday to Friday, 8:00 AM to 5:00 PM, in Woodstock, Georgia. Travel of up to 75% is required. Pay starts at $23.86 per hour, with annual performance bonus compensation potentially available. A high school diploma or equivalent and three years of phlebotomy experience are required. Phlebotomy certification is required in certain states, including California, Nevada, Washington, and Louisiana.

Requirements

  • Three years of phlebotomy experience.
  • High school diploma or equivalent.
  • Phlebotomy certification required in California, Nevada, Washington, and Louisiana.
  • Ability to travel up to 75%.
  • English language proficiency.
  • Strong knowledge of phlebotomy best practices and complex collection practices, including pediatric and geriatric draws.
  • Ability to work independently and accurately in a fast-paced setting with minimal on-site supervision.
  • Proven phlebotomy experience, including pediatric and geriatric collections.
  • Strong communication skills and ability to adapt to change.
  • Keyboard and data-entry experience.
  • Ability to lift up to 15 pounds frequently and up to 40 pounds occasionally, with assistance as needed.
  • Ability to perform repetitive fine-dexterity hand motions and stand or sit for extended periods.
  • Ability to walk and stand frequently and occasionally bend, kneel, reach, twist, or pull.
  • Ability to use a phone and computer extensively and communicate frequently in English with patients and clients.
  • Reliable transportation; valid driver license and clean driving record if applicable.

Nice To Haves

  • Customer service experience in a retail or service environment.
  • Completion of an accredited phlebotomy program, or medical assistant or paramedic training.
  • Professional medical certification, such as medical assistant, phlebotomy, or similar.

Responsibilities

  • Perform specimen collections according to established procedures, including venipuncture and capillary draws, and handle difficult pediatric, geriatric, and hard-stick collections.
  • Obtain patient identification and signatures, ensure accurate specimen labeling, and perform data entry as needed.
  • Prepare specimens for transport and testing, including labeling, centrifuging, splitting, and storage as required by test orders.
  • Research test and client information and verify written and electronic orders using laboratory systems or service directories.
  • Provide professional, respectful, and efficient service to patients and clients; communicate procedures, answer questions, and resolve issues.
  • Accurately enter patient registration, test orders, and billing information.
  • Maintain a clean, orderly, and welcoming collection environment and manage multiple priorities in a high-volume setting.
  • Provide coverage at PSC and IOP locations across the assigned territory, including with minimal notice.
  • Complete daily office activities accurately and on time.
  • Maintain reliable transportation and meet travel expectations, including holding a valid driver license and maintaining a clean driving record if applicable.
  • May mentor and support on-site staff.
  • Serve as a subject matter expert on complex specimen requirements, special processing, and specimen troubleshooting.
  • Adapt independently to operational needs and support workflow continuity.
  • Collect payments when required and follow corporate policies for identification and billing.
  • Follow departmental procedures, safety protocols, compliance standards, and patient confidentiality requirements.
  • Use laboratory systems, directories, and corporate tools to confirm orders and documentation.
  • Support administrative tasks such as stocking supplies, sanitizing, maintaining logs, filing, using email, and answering phones.
  • Complete required training and maintain current phlebotomy skills and knowledge.

Benefits

  • Day 1 medical, supplemental health, dental, and vision coverage for full-time employees working 30 or more hours.
  • Well-being programs.
  • Annual no-cost Blueprint for Wellness health assessment program.
  • healthyMINDS mental health program.
  • Vacation and Health/Flex Time.
  • Six holidays plus one MyDay off.
  • FinFit financial coaching and services.
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
  • Employee stock purchase plan.
  • Life and disability insurance, with buy-up option.
  • Flexible Spending Accounts.
  • Annual incentive plans.
  • Matching gifts program.
  • Education assistance through MyQuest for Education.
  • Career advancement opportunities.
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