Phlebotomist III Territory

Quest Diagnostics•Beachwood, OH

6d•Onsite

About The Position

The Phlebotomist III Territory travels within an assigned territory to provide professional phlebotomy services at Patient Service Centers, Client Offices, and other sites. The role ensures accurate specimen collection, patient identification, and adherence to testing protocols. It requires independent work, consistently low error rates, and the ability to handle complex collections and patient or client situations while delivering a professional, efficient experience. The position is based in Beachwood, Ohio, with a Monday-to-Friday schedule from 6:00 AM to 6:00 PM and rotational weekends. Travel may be up to 75%. The stated minimum pay is $23.10 per hour; eligible candidates may also receive annual performance bonus compensation. Responsibilities include collecting and processing specimens, supporting patients and clients, providing coverage across territory locations, and helping maintain reliable site operations. The employee may mentor on-site staff and acts as a subject matter expert for complex specimen requirements and troubleshooting. The role includes administrative tasks, compliance with safety and confidentiality standards, and completion of training to maintain current phlebotomy skills.

Requirements

Three years of phlebotomy experience.
High school diploma or equivalent.
Strong knowledge of phlebotomy best practices and complex collection practices, including pediatric and geriatric draws.
Ability to work independently and perform accurate, error-free work in a fast-paced setting with minimal on-site supervision.
Proven phlebotomy experience that includes pediatric and geriatric collections.
Strong communication skills and ability to adapt to change.
Keyboard and data-entry experience.
Travel up to 75%.
Reliable transportation and, if applicable, a valid driver license and clean driving record.
Phlebotomy certification is required in certain states, including California, Nevada, Washington, and Louisiana.
Ability to lift up to 15 pounds frequently and up to 40 pounds occasionally, with assistance as needed.
Ability to perform repetitive fine hand motions, stand or sit for extended periods, and walk frequently; occasional bending, kneeling, reaching, twisting, or pulling.
Extensive use of phone and computer and frequent communication in English with patients and clients.

Nice To Haves

Customer service experience in a retail or service environment.
Completion of an accredited phlebotomy program, medical assistant training, or paramedic training.
Professional medical certification, such as medical assistant, phlebotomy, or similar.

Responsibilities

Collect specimens for a variety of tests, including venipuncture and capillary draws, following established procedures.
Frequently handle difficult draws, including pediatric, geriatric, and hard-stick collections, with minimal error.
Verify patient identity and obtain signatures to ensure accurate specimen labeling.
Perform data entry, including patient registration, test orders, and billing information.
Prepare specimens for transport and testing by labeling, centrifuging, splitting, and storing them as required.
Research test and client information and verify written and electronic orders using laboratory systems or directories of services.
Provide professional, respectful, and efficient service to patients and clients; explain collection procedures and answer questions.
Maintain a clean, orderly, and welcoming collection environment and manage multiple priorities in a high-volume setting.
Travel to cover PSC and IOP locations within the assigned territory, including with minimal notice.
Ensure daily office activities are completed accurately and on time; maintain reliable transportation and meet applicable driving requirements.
May mentor on-site staff by providing guidance and support.
Serve as a subject matter expert on complex specimen requirements, special processing, and troubleshooting specimen issues.
Use judgment to adapt to operational needs and maintain workflow continuity.
Obtain identification, enter billing information, and collect payments when required, following corporate policies.
Follow departmental procedures, safety protocols, compliance standards, and patient-information confidentiality requirements.
Use laboratory systems, directories, and corporate tools to confirm orders and documentation.
Perform routine administrative work, including stocking supplies, sanitizing, maintaining logs, filing, using email, and answering phones.
Complete required training and maintain current phlebotomy skills and knowledge.

Benefits

Day 1 medical, supplemental health, dental, and vision coverage for eligible full-time employees working 30 or more hours.
Well-being programs.
Annual no-cost health assessment program.
Blueprint for Wellness® program.
healthyMINDS mental health program.
Vacation and Health/Flex Time.
Six holidays plus one MyDay off.
FinFit financial coaching and services.
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
Employee stock purchase plan.
Life and disability insurance, with a buy-up option.
Flexible Spending Accounts.
Annual incentive plans.
Matching gifts program.
Education assistance through MyQuest for Education.
Career advancement opportunities.