Phlebotomist III Territory (Float)

Quest Diagnostics•Aurora, CO
•$26 - $28•Onsite

About The Position

The Phlebotomist III Territory (Float) travels within an assigned territory to provide phlebotomy services at Patient Service Centers, Client Offices, and other sites. The role ensures accurate specimen collection, patient identification, and adherence to testing protocols to support high-quality laboratory results. It requires independent work with a consistently low error rate, handling complex collections and patient or client situations, and demonstrating customer focus, care, collaboration, curiosity, and continuous improvement.

Requirements

  • Three years of phlebotomy experience.
  • High school diploma or equivalent.
  • Phlebotomy certification is required in certain states, including California, Nevada, Washington, and Louisiana.
  • Ability to travel up to 75%.
  • English language proficiency.
  • Strong knowledge of phlebotomy best practices and complex collection practices, including pediatric and geriatric draws.
  • Ability to work independently and accurately in a fast-paced setting with minimal on-site supervision.
  • Proven phlebotomy experience, including pediatric and geriatric collections.
  • Strong communication skills and ability to adapt to change.
  • Keyboard and data-entry experience.
  • Ability to lift up to 15 pounds frequently and up to 40 pounds occasionally, with assistance as needed; perform repetitive fine-motor hand motions; stand or sit for extended periods; and frequently walk and stand.
  • Ability to occasionally bend, kneel, reach, twist, or pull; extensive use of a phone and computer; and frequent communication in English with patients and clients.

Nice To Haves

  • Customer service experience in a retail or service environment.
  • Completion of an accredited phlebotomy program, medical assistant training, or paramedic training.
  • Professional medical certification, such as medical assistant, phlebotomy, or similar.

Responsibilities

  • Perform specimen collections, including venipuncture and capillary draws, and handle difficult draws such as pediatric, geriatric, and hard-stick collections.
  • Verify patient identity, obtain required signatures, and enter data as needed.
  • Prepare specimens for transport and testing by labeling, centrifuging, splitting, and storing them as required.
  • Research test and client information, and verify written and electronic orders using laboratory systems or service directories.
  • Provide respectful, professional, and efficient service to patients and clients; communicate procedures and answer questions.
  • Accurately enter patient registration, test orders, and billing information.
  • Maintain a clean, orderly, and welcoming collection environment and manage multiple priorities in a high-volume setting.
  • Provide coverage across assigned PSC and IOP locations, potentially with minimal notice, and complete daily office activities accurately and on time.
  • Maintain reliable transportation and meet travel expectations, including a valid driver's license and clean driving record if applicable.
  • May mentor on-site staff by providing guidance and support.
  • Serve as a subject matter expert on complex specimen requirements, special processing, troubleshooting, and business knowledge.
  • Use sound judgment to adapt to operational needs and maintain workflow continuity.
  • Collect payments when required and follow corporate policies.
  • Follow departmental procedures, safety protocols, compliance standards, and patient confidentiality requirements.
  • Use laboratory systems, directories, and corporate tools to confirm orders and documentation.
  • Support administrative tasks such as stocking supplies, sanitizing, maintaining logs, filing, email, and answering phones.
  • Complete required training and maintain current phlebotomy skills and knowledge.

Benefits

  • Mileage reimbursement is available for territory positions.
  • Day 1 medical, supplemental health, dental, and vision coverage for full-time employees working 30 or more hours.
  • Well-being programs, including an annual no-cost health assessment program and a mental health program.
  • Vacation and health/flex time.
  • Six holidays plus one MyDay off.
  • Financial coaching and services.
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
  • Employee stock purchase plan.
  • Life and disability insurance, with buy-up option.
  • Flexible Spending Accounts.
  • Annual incentive plans and potential annual performance bonus compensation.
  • Matching gifts program.
  • Education assistance through MyQuest for Education.
  • Career advancement opportunities.
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