Phlebotomist III Territory (Float)

Quest Diagnostics•Chicago, IL

3d•$24 - $27•Onsite

About The Position

The Phlebotomist III Territory (Float) travels within an assigned Chicago territory to provide professional phlebotomy services at Patient Service Centers, client offices, and other sites. The role supports accurate specimen collection, patient identification, preparation, and adherence to testing protocols to help ensure high-quality laboratory results. The position works independently with a consistently low error rate and handles complex collections and patient or client situations. The role provides respectful, efficient service and clear communication to patients, staff, and clients. It supports daily site operations, maintains a clean collection environment, follows departmental procedures and safety and confidentiality standards, and may mentor on-site staff. Travel may be up to 75%, and mileage reimbursement is available for territory positions. The stated schedule is Sunday to Saturday, with days and hours varying; sites open as early as 6:00 AM and close as late as 8:30 PM.

Requirements

Three years of phlebotomy experience.
High school diploma or equivalent.
Strong knowledge of phlebotomy best practices and complex collection practices, including pediatric and geriatric draws.
Demonstrated phlebotomy experience that includes pediatric and geriatric collections.
Ability to work independently and accurately in a fast-paced setting with minimal on-site supervision.
Strong communication skills and ability to adapt to change.
Keyboard and data-entry experience.
English language proficiency.
Travel up to 75%; reliable transportation and, if applicable, a valid driver license and clean driving record.
Phlebotomy certification is required in certain states, including California, Nevada, Washington, and Louisiana.

Nice To Haves

Customer service experience in a retail or service environment.
Completion of an accredited phlebotomy program or medical assistant or paramedic training.
Professional medical certification, such as medical assistant, phlebotomy, or similar.

Responsibilities

Perform specimen collections according to established procedures, including venipuncture and capillary draws, and handle difficult pediatric, geriatric, and hard-stick collections.
Verify patient identification and obtain required signatures; accurately label specimens and complete data entry.
Prepare specimens for transport and testing, including labeling, centrifuging, splitting, and storage as required.
Research test and client information and verify written and electronic orders using laboratory systems or directories of services.
Provide professional, respectful, and efficient service; explain collection procedures and respond to patient questions.
Complete accurate patient registration, test-order entry, and billing data entry; collect payments when required and follow corporate policies.
Maintain a clean, orderly, and welcoming collection environment and manage multiple priorities in a high-volume setting.
Provide coverage across PSC and IOP locations in the assigned territory, potentially with minimal notice, and complete site activities accurately and on time.
Maintain reliable transportation and meet travel expectations, including a valid driver license and clean driving record if applicable.
Serve as a subject matter expert for complex specimen requirements and special processing, troubleshoot specimen issues, and support workflow continuity.
Follow departmental policies, procedures, safety protocols, compliance standards, and patient confidentiality requirements.
Support administrative tasks such as stocking supplies, sanitizing, maintaining logs, filing, using email, and answering phones.
Complete required training and maintain current phlebotomy skills and knowledge.
May mentor and support on-site staff.

Benefits

Day 1 medical, supplemental health, dental, and vision benefits for full-time employees working 30 or more hours.
Well-being programs, including the no-cost Blueprint for Wellness health assessment and healthyMINDS mental health program.
Vacation and health/flex time.
Six holidays plus one MyDay off.
FinFit financial coaching and services.
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
Employee stock purchase plan.
Life and disability insurance, with a buy-up option.
Flexible Spending Accounts.
Annual incentive plans and possible annual performance bonus compensation.
Matching gifts program.
Education assistance through MyQuest for Education.
Career advancement opportunities.
Mileage reimbursement for territory positions.