Phlebotomist III Territory (Float)

Quest Diagnostics•Flint, MI

6d•Onsite

About The Position

The Phlebotomist III Territory (Float) travels within an assigned territory to provide phlebotomy services at Patient Service Centers, client offices, and other sites. The role ensures accurate specimen collection, patient identification, and compliance with testing protocols while delivering a professional and efficient experience for patients, staff, and clients. The position works independently with a consistently low error rate and handles complex collections and patient or client situations. Travel may be up to 75%, and mileage reimbursement is available for territory positions. The role includes specimen collection and processing, patient registration and order entry, preparing specimens for testing and transport, and providing coverage across territory sites. It also supports site operations, compliance, administrative tasks, and staff mentoring as needed. The position requires a high school diploma or equivalent and three years of phlebotomy experience. Phlebotomy certification is required in certain states, including California, Nevada, Washington, and Louisiana.

Requirements

Three years of phlebotomy experience.
High school diploma or equivalent.
Strong knowledge of phlebotomy best practices and complex collection practices, including pediatric and geriatric draws.
Proven track record as a phlebotomist, including pediatric and geriatric collections.
Ability to work independently and produce accurate, error-free work in a fast-paced setting with minimal on-site supervision.
Strong verbal and written communication skills and ability to adapt to change.
Keyboard and data-entry experience.
English language proficiency.
Travel up to 75%.
Phlebotomy certification is required in certain states, including California, Nevada, Washington, and Louisiana.
Ability to lift up to 15 pounds frequently and up to 40 pounds occasionally, with assistance as needed; perform repetitive fine hand motions; stand or sit for extended periods; walk frequently; and occasionally bend, kneel, reach, twist, or pull.
Ability to use a phone and computer extensively and communicate frequently in English with patients and clients.

Nice To Haves

Customer service experience in a retail or service environment.
Completion of a phlebotomy-accredited program.
Medical assistant or paramedic training.
Professional medical certification, such as medical assistant, phlebotomy, or similar, is strongly desired.

Responsibilities

Perform specimen collections for a variety of tests, including venipuncture and capillary draws, following established procedures.
Frequently handle difficult draws, including pediatric, geriatric, and hard-stick collections, while maintaining minimal error.
Obtain patient identification and signatures to confirm specimen labeling accuracy.
Perform data entry as needed, including patient registration, test orders, and billing information.
Prepare specimens for transport and testing by labeling, centrifuging, splitting, and storing them as required.
Research test and client information and verify written and electronic orders using laboratory systems or directories of services.
Provide respectful, professional, and efficient service to patients and clients; explain procedures and respond to questions.
Maintain a clean, orderly, and welcoming collection environment and manage multiple priorities in a high-volume setting.
Provide coverage across PSC and IOP locations in the assigned territory, sometimes with minimal notice, and complete daily office activities accurately and on time.
Maintain reliable transportation and meet travel expectations, including having a valid driver license and clean driving record if applicable.
May mentor on-site staff by providing guidance and support.
Serve as a subject matter expert on complex specimen requirements, special processing, troubleshooting specimen issues, and business knowledge.
Use sound judgment to adapt to operational needs and maintain workflow continuity.
Obtain identification, enter billing information, and collect payments when required, following corporate policies.
Follow departmental procedures, safety protocols, compliance standards, and patient-information confidentiality requirements.
Use laboratory systems, directories, and corporate tools to confirm orders and documentation.
Support administrative tasks such as stocking supplies, sanitizing, maintaining logs, filing, using email, and answering phones.
Complete required training and maintain current phlebotomy skills and knowledge.
Demonstrate the Quest 5Cs: Customer First, Care, Collaboration, Curiosity, and Continuous Improvement.

Benefits

Day 1 medical, supplemental health, dental, and vision coverage for full-time employees working 30 or more hours.
Well-being programs.
Annual no-cost Blueprint for Wellness health assessment program.
healthyMINDS mental health program.
Vacation and Health/Flex Time.
Six holidays plus one MyDay off.
FinFit financial coaching and services.
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
Employee stock purchase plan.
Life and disability insurance, with buy-up option.
Flexible Spending Accounts.
Annual incentive plans.
Matching gifts program.
Education assistance through MyQuest for Education.
Career advancement opportunities.
Mileage reimbursement for territory positions.