Phlebotomist III Territory (Float)

Quest Diagnostics•Indianapolis, IN

11d•Onsite

About The Position

The Phlebotomist III Territory (Float) travels within an assigned territory to provide professional phlebotomy services at Patient Service Centers, client offices, and other sites. The role ensures accurate specimen collection, patient identification, and compliance with testing protocols to support high-quality laboratory results. It requires independent work with a consistently low error rate and the ability to handle complex collections and patient or client situations. The position is based in Indianapolis, Indiana, and lists Monday-to-Friday hours between 4:30 AM and 6:30 PM, with rotational weekend work. Mileage reimbursement is available for territory positions. The Phlebotomist III performs a range of specimen collection and processing tasks, including venipuncture, capillary draws, difficult draws, specimen preparation, and verification of orders. The role also provides patient and client service, supports office operations, maintains compliance and documentation, and may mentor on-site staff. Travel of up to 75% is required. The position requires three years of phlebotomy experience and a high school diploma or equivalent. Phlebotomy certification is required in certain states, including California, Nevada, Washington, and Louisiana. A professional medical certification is preferred. The listed pay range is $21.50 or more per hour; eligible candidates may receive annual performance bonus compensation.

Requirements

Three years of phlebotomy experience.
High school diploma or equivalent.
Phlebotomy certification is required in California, Nevada, Washington, and Louisiana.
Travel up to 75%.
English language proficiency is required.
Strong knowledge of phlebotomy best practices and complex collection practices, including pediatric and geriatric draws.
Ability to work independently and accurately in a fast-paced setting with minimal on-site supervision.
Demonstrated phlebotomy experience, including pediatric and geriatric collections.
Strong communication skills and ability to adapt to change.
Keyboard and data-entry experience.
Ability to lift up to 15 pounds frequently and up to 40 pounds occasionally, with assistance as needed.
Ability to perform repetitive fine-dexterity hand motions and stand or sit for extended periods.
Ability to walk and stand frequently and occasionally bend, kneel, reach, twist, or pull.
Ability to use a phone and computer extensively and communicate frequently in English with patients and clients.
Valid driver license and clean driving record, if applicable to the role.

Nice To Haves

Customer service experience in a retail or service environment.
Completion of a phlebotomy-accredited program or medical assistant or paramedic training.
Professional medical certification, such as medical assistant, phlebotomy, or similar.

Responsibilities

Perform specimen collections according to established procedures, including venipuncture and capillary draws, and handle difficult pediatric, geriatric, and hard-stick collections with minimal error.
Obtain patient identification and signatures, ensure accurate specimen labeling, and perform necessary data entry.
Prepare specimens for transport and testing, including labeling, centrifuging, splitting, and storage as required.
Research test and client information and verify written and electronic orders using laboratory technology systems or directories of services.
Provide professional, respectful, and efficient service to patients and clients; communicate collection procedures and respond to questions.
Accurately enter patient registration, test order, and billing information.
Maintain a clean, orderly, and welcoming collection environment and manage multiple priorities in a high-volume setting.
Provide coverage across Patient Service Center and client-office locations within the assigned territory, sometimes with minimal notice.
Complete daily office activities accurately and on time; maintain reliable transportation and meet travel expectations.
May mentor and support on-site staff.
Serve as a subject matter expert on complex specimen requirements, special processing, and specimen troubleshooting.
Use independent judgment to adapt to operational needs and maintain workflow continuity.
Obtain identification, enter billing information, and collect payments when required, following corporate policies.
Follow departmental procedures, safety protocols, compliance standards, and patient confidentiality requirements.
Use laboratory systems, directories, and corporate tools to confirm orders and documentation.
Support administrative tasks such as stocking supplies, sanitizing, maintaining logs, filing, using email, and answering phones.
Complete required training and maintain current phlebotomy skills and knowledge.

Benefits

Day 1 medical, supplemental health, dental, and vision coverage for full-time employees working 30 or more hours.
Well-being programs.
Annual no-cost Blueprint for Wellness health assessment program.
healthyMINDS mental health program.
Vacation and Health/Flex Time.
Six holidays plus one MyDay off.
FinFit financial coaching and services.
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
Employee stock purchase plan.
Life and disability insurance, with buy-up option.
Flexible Spending Accounts.
Annual incentive plans.
Matching gifts program.
Education assistance through MyQuest for Education.
Career advancement opportunities.
Mileage reimbursement for territory positions.