Phlebotomist III Territory (Float)

Quest Diagnostics•Colorado Springs, CO

About The Position

The Phlebotomist III Territory (Float) travels within an assigned territory to provide professional phlebotomy services at Patient Service Centers (PSCs), Client Offices (IOPs), and other sites. The role ensures accurate specimen collection and patient identification, follows testing protocols, and provides a professional, efficient experience for patients, staff, and clients. The position requires independent work, a consistently low error rate, and the ability to handle complex collections and patient or client situations. The role includes frequent travel between territory locations, potentially with minimal notice, and may involve mentoring on-site staff. The employee supports reliable office operations, follows safety and compliance requirements, and maintains current phlebotomy skills. The schedule is Monday to Friday, with varying day-shift hours and rotational Saturdays. Travel may be up to 75%.

Requirements

Three years of phlebotomy experience.
High school diploma or equivalent.
Strong knowledge of phlebotomy best practices and complex collection practices, including pediatric and geriatric draws.
Ability to work independently and accurately in a fast-paced setting with minimal on-site supervision.
Proven phlebotomy experience, including pediatric and geriatric collections.
Strong communication skills and ability to adapt to change.
Keyboard and data-entry experience.
Ability to travel up to 75%.
Reliable transportation; valid driver license and clean driving record if applicable.
Phlebotomy certification is required in certain states, including California, Nevada, Washington, and Louisiana.
English proficiency.

Nice To Haves

Customer service experience in a retail or service environment.
Completion of a phlebotomy-accredited program, or medical assistant or paramedic training.
Professional medical certification, such as medical assistant, phlebotomy, or similar.

Responsibilities

Collect specimens according to established procedures for a variety of tests, including venipuncture and capillary draws.
Frequently perform difficult draws, including pediatric, geriatric, and hard-stick collections, with minimal error.
Confirm patient identity and obtain signatures to ensure accurate specimen labeling.
Enter patient, test-order, and billing information accurately.
Prepare specimens for transport and testing, including labeling, centrifuging, splitting, and storage as required.
Research test and client information and verify written and electronic orders using laboratory technology systems or directories of services.
Provide professional, respectful, and efficient service to patients and clients; explain collection procedures and address questions.
Use communication, problem-solving, and collaboration skills to complete procedures and respond to patient questions.
Maintain a clean, orderly, and welcoming collection environment and manage multiple priorities in a high-volume setting.
Travel to and provide coverage at PSC and IOP locations across the assigned territory, including with minimal notice.
Ensure daily office activities are completed accurately and on time.
Maintain reliable transportation and meet travel expectations, including holding a valid driver license and maintaining a clean driving record, if applicable.
May mentor and support on-site staff.
Serve as a subject matter expert on complex specimen requirements, special processing, specimen troubleshooting, and business knowledge.
Use independent judgment to adapt to operational needs and maintain workflow continuity.
Obtain identification, enter billing information, and collect payments when required, following corporate policies.
Follow departmental procedures, safety protocols, and compliance standards, including patient confidentiality requirements.
Use laboratory systems, directories, and corporate tools to confirm orders and documentation.
Perform routine administrative duties, including stocking supplies, sanitizing, maintaining logs, filing, using email, and answering phones.
Complete required training and maintain current phlebotomy skills and knowledge.
Demonstrate the Quest 5Cs: Customer First, Care, Collaboration, Curiosity, and Continuous Improvement.

Benefits

Mileage reimbursement is available for territory positions.
Day 1 medical, supplemental health, dental, and vision benefits for full-time employees who work 30 or more hours.
Well-being programs.
Annual no-cost Blueprint for Wellness health assessment program.
healthyMINDS mental health program.
Vacation and Health/Flex Time.
Six holidays plus one “MyDay” off.
FinFit financial coaching and services.
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
Employee stock purchase plan.
Life and disability insurance, with a buy-up option.
Flexible Spending Accounts.
Annual incentive plans.
Matching gifts program.
Education assistance through MyQuest for Education.
Career advancement opportunities.
Candidates may be eligible for annual performance bonus compensation.