Phlebotomist III Territory (Float)

Quest Diagnostics•Colorado Springs, CO

About The Position

The Phlebotomist III Territory (Float) travels within an assigned territory to provide phlebotomy services at Patient Service Centers, Client Offices, and other sites. The role ensures accurate specimen collection, patient identification, and adherence to testing protocols while providing a professional and efficient experience for patients, staff, and clients. The position works independently, maintains a consistently low error rate, and handles complex collections and patient or client situations. The role demonstrates the Quest 5Cs: Customer First, Care, Collaboration, Curiosity, and Continuous Improvement. The position is based in Colorado Springs, Colorado, works Monday through Friday with varying hours and rotational Saturdays, and may require travel up to 75%. Mileage reimbursement is available for territory positions. The pay range is $24.00–$26.75 per hour. Salary offers consider relevant skills, training, experience, education, certifications, market factors, and organizational factors. Successful candidates may be eligible for annual performance bonus compensation. Benefits may depend on whether the position is part-time or full-time and may include medical and supplemental health coverage, dental and vision coverage, well-being and mental health programs, a no-cost annual health assessment, vacation and health/flex time, holidays and a personal day, financial coaching, a 401(k) with company match after 12 months, an employee stock purchase plan, life and disability insurance, flexible spending accounts, annual incentive plans, matching gifts, education assistance, and career advancement opportunities.

Requirements

At least three years of phlebotomy experience.
High school diploma or equivalent.
Strong knowledge of phlebotomy best practices and complex collection practices, including pediatric and geriatric draws.
Proven phlebotomy experience, including pediatric and geriatric collections.
Ability to work independently and perform accurate, error-free work in a fast-paced setting with minimal on-site supervision.
Strong communication skills and ability to adapt to change.
Keyboard and data-entry experience.
English proficiency.
Travel up to 75%.
Phlebotomy certification is required in certain states, including California, Nevada, Washington, and Louisiana.
For territory travel, a valid driver license and clean driving record are required if applicable.

Nice To Haves

Customer service experience in a retail or service environment.
Completion of an accredited phlebotomy program or medical assistant or paramedic training.
Professional medical certification, such as medical assistant, phlebotomy, or similar.

Responsibilities

Perform specimen collections according to established procedures for a variety of tests, including venipuncture and capillary draws.
Frequently perform difficult collections, including pediatric, geriatric, and hard-stick draws, with minimal error.
Obtain patient identification and signatures to ensure accurate specimen labeling.
Perform data entry, including patient registration, test order entry, and billing information.
Prepare specimens for transport and testing, including labeling, centrifuging, splitting, and storage as required by the test order.
Research test and client information and confirm and verify written and electronic orders using laboratory technology systems or directories of services.
Provide professional, respectful, efficient service to patients and clients; explain collection procedures and address patient questions.
Use communication, problem-solving, and collaboration skills to complete procedures and resolve questions or issues.
Maintain a clean, orderly, and welcoming collection environment and manage multiple priorities in a high-volume setting.
Provide coverage across Patient Service Center and Client Office locations within the assigned territory, including with minimal notice.
Ensure daily office activities are completed accurately and on time.
Maintain reliable transportation and meet travel expectations, including having a valid driver license and clean driving record if applicable.
May mentor on-site staff by providing guidance and support.
Serve as a subject matter expert on complex specimen requirements, special processing, specimen troubleshooting, and business knowledge.
Use independent judgment to adapt to operational needs and ensure workflow continuity.
Obtain identification, enter billing information, and collect payments when required, following corporate policies.
Follow departmental procedures, safety protocols, compliance standards, and patient confidentiality requirements.
Use laboratory systems, directories, and corporate tools to confirm orders and documentation.
Support administrative tasks such as stocking supplies, sanitizing, maintaining logs, filing, email use, and answering phones.
Complete required training and maintain current phlebotomy skills and knowledge.

Benefits

Day 1 medical and supplemental health, dental, and vision coverage for full-time employees working 30 or more hours.
Best-in-class well-being programs.
Annual no-cost Blueprint for Wellness health assessment.
healthyMINDS mental health program.
Vacation and Health/Flex Time.
Six holidays plus one MyDay off.
FinFit financial coaching and services.
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
Employee stock purchase plan.
Life and disability insurance, with a buy-up option.
Flexible Spending Accounts.
Annual incentive plans.
Matching gifts program.
Education assistance through MyQuest for Education.
Career advancement opportunities.
Mileage reimbursement for Territory positions.