Phlebotomist III Territory (Float)

Quest Diagnostics•North Little Rock, AR

6d•$18 - $28•Onsite

About The Position

The Phlebotomist III Territory (Float) travels within an assigned territory to provide professional phlebotomy services at Patient Service Centers (PSCs), Client Offices (IOPs), and other sites. The role ensures accurate specimen collection, patient identification, and adherence to testing protocols to support high-quality laboratory results. It requires effective communication, independent work with a consistently low error rate, and the ability to handle complex collections and patient or client situations while demonstrating Quest’s 5Cs: Customer First, Care, Collaboration, Curiosity, and Continuous Improvement. The position provides coverage across PSC and IOP locations, potentially with minimal notice, and supports specimen processing, patient service, site operations, and compliance. The employee may mentor on-site staff and serves as a subject matter expert for complex specimen requirements and special processing. The listed schedule is Monday through Friday, 8:00 AM to 5:00 PM, with travel required up to 75%. The pay range begins at $21.50 per hour; eligible candidates may also receive annual performance bonus compensation.

Requirements

Three years of phlebotomy experience.
High school diploma or equivalent.
Strong knowledge of phlebotomy best practices and complex collection practices, including pediatric and geriatric draws.
Ability to work independently and produce accurate, error-free work in a fast-paced setting with minimal on-site supervision.
Demonstrated phlebotomy experience, including pediatric and geriatric collections.
Strong communication skills and ability to adapt to change.
Keyboard and data-entry experience.
Ability to travel up to 75%.
English language proficiency.
Phlebotomy certification is required in certain states, including California, Nevada, Washington, and Louisiana.
Ability to meet the physical requirements of the position, including lifting up to 15 pounds frequently and up to 40 pounds occasionally with assistance as needed; repetitive fine hand motions; extended sitting or standing; frequent walking and standing; and occasional bending, kneeling, reaching, twisting, or pulling.
Extensive use of a phone and computer and frequent communication in English with patients and clients.

Nice To Haves

Customer service experience in a retail or service environment.
Training from an accredited phlebotomy program, or medical assistant or paramedic training.
A professional medical certification, such as medical assistant, phlebotomy, or similar.

Responsibilities

Perform specimen collections for a variety of tests, including venipuncture and capillary draws, and handle difficult pediatric, geriatric, and hard-stick collections.
Confirm patient identification and obtain signatures; accurately label specimens and perform necessary data entry.
Prepare specimens for transport and testing, including labeling, centrifuging, splitting, and storage as required.
Research test and client information and verify written and electronic orders using laboratory systems or directories of services.
Provide respectful, professional, and efficient service to patients and clients; explain collection procedures and address questions.
Accurately enter patient registration, test-order, and billing information.
Maintain a clean, orderly, and welcoming collection environment and manage multiple priorities in a high-volume setting.
Provide coverage across PSC and IOP sites within the assigned territory, including with minimal notice, and complete daily office activities accurately and on time.
Maintain reliable transportation and meet travel expectations, including a valid driver license and clean driving record if applicable.
May mentor and support on-site staff.
Use independent judgment to address operational needs, complex specimen requirements, special processing, and specimen troubleshooting while ensuring workflow continuity.
Obtain identification, enter billing information, and collect payments when required, following corporate policies.
Follow departmental procedures, safety protocols, compliance standards, and patient confidentiality requirements.
Use laboratory systems, directories, and corporate tools to confirm orders and documentation.
Perform routine administrative tasks such as stocking supplies, sanitizing, maintaining logs, filing, using email, and answering phones.
Complete required training and maintain current phlebotomy skills and knowledge.

Benefits

Day 1 medical, supplemental health, dental, and vision coverage for full-time employees working 30 or more hours.
Well-being programs.
Annual no-cost Blueprint for Wellness health assessment program.
healthyMINDS mental health program.
Vacation and Health/Flex Time.
Six holidays plus one MyDay off.
FinFit financial coaching and services.
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
Employee stock purchase plan.
Life and disability insurance, with a buy-up option.
Flexible Spending Accounts.
Annual incentive plans.
Matching gifts program.
Education assistance through MyQuest for Education.
Career advancement opportunities.