Phlebotomist III Territory (Float)

Quest Diagnostics•Lee's Summit, MO

3d•$19 - $28•Onsite

About The Position

The Phlebotomist III Territory (Float) travels within an assigned territory to provide professional phlebotomy services at Patient Service Centers, client offices, and other sites. The role ensures accurate specimen collection, patient identification, and compliance with testing protocols to support high-quality laboratory results. The phlebotomist works independently with a consistently low error rate and handles complex collections and patient or client situations while delivering a professional and efficient experience. The role demonstrates the Quest 5Cs: Customer First, Care, Collaboration, Curiosity, and Continuous Improvement. The position is based in the Lees Summit, Missouri territory and involves travel between locations, including coverage with minimal notice. The listed schedule is Monday to Friday, 8-hour shifts between 6:30 AM and 5:30 PM, with rotational weekend hours from 8:00 AM to 12:00 PM. Travel may be up to 75%.

Requirements

At least three years of phlebotomy experience.
High school diploma or equivalent.
Phlebotomy certification where required by state, including California, Nevada, Washington, and Louisiana.
Ability to travel up to 75%.
English proficiency.
Strong knowledge of phlebotomy best practices and complex collection practices, including pediatric and geriatric draws.
Ability to work independently, accurately, and with minimal on-site supervision in a fast-paced setting.
Demonstrated phlebotomy experience, including pediatric and geriatric collections.
Strong communication skills and ability to adapt to change.
Keyboard and data-entry experience.
Ability to lift up to 15 pounds frequently and up to 40 pounds occasionally, with assistance as needed.
Ability to perform repetitive fine-dexterity hand motions and stand or sit for extended periods.
Ability to walk and stand frequently and occasionally bend, kneel, reach, twist, or pull.
Ability to use a phone and computer extensively and communicate frequently in English with patients and clients.

Nice To Haves

Customer service experience in a retail or service environment.
Completion of an accredited phlebotomy program or medical assistant or paramedic training.
Professional medical certification, such as medical assistant, phlebotomy, or similar.

Responsibilities

Perform venipuncture, capillary draws, and other specimen collections according to established procedures, including difficult pediatric, geriatric, and hard-stick collections.
Confirm patient identity, obtain signatures, ensure accurate specimen labeling, and perform required data entry.
Prepare specimens for transport and testing by labeling, centrifuging, splitting, and storing them as required.
Research test and client information and verify written and electronic orders using laboratory systems or service directories.
Provide professional, respectful, and efficient service; communicate collection procedures clearly and address patient questions.
Accurately enter patient registration, test-order, and billing information.
Maintain a clean, orderly, and welcoming collection environment and manage multiple priorities in a high-volume setting.
Provide coverage across Patient Service Center and client office locations within the assigned territory, sometimes with minimal notice.
Complete daily office activities accurately and on time; maintain reliable transportation and meet applicable travel requirements.
May mentor on-site staff by providing guidance and support.
Serve as a subject matter expert on complex specimen requirements, special processing, troubleshooting specimen issues, and business knowledge.
Use independent judgment to adapt to operational needs and maintain workflow continuity.
Obtain identification, enter billing information, and collect payments when required, following corporate policies.
Follow departmental procedures, safety protocols, compliance standards, and patient confidentiality requirements.
Use laboratory systems, directories, and corporate tools to confirm orders and documentation.
Support administrative tasks such as stocking supplies, sanitizing, maintaining logs, filing, using email, and answering phones.
Complete required training and maintain current phlebotomy skills and knowledge.

Benefits

Day 1 medical, supplemental health, dental, and vision coverage for full-time employees working 30 or more hours.
Well-being programs.
Annual no-cost Blueprint for Wellness health assessment program.
healthyMINDS mental health program.
Vacation and Health/Flex Time.
Six holidays plus one “MyDay” off.
FinFit financial coaching and services.
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
Employee stock purchase plan.
Life and disability insurance, with buy-up option.
Flexible Spending Accounts.
Annual incentive plans and potential annual performance bonus compensation.
Matching gifts program.
Education assistance through MyQuest for Education.
Career advancement opportunities.