Phlebotomist III Territory (Float)

Quest Diagnostics•Lawrence, IN

3d•$19 - $28•Onsite

About The Position

The Phlebotomist III Territory (Float) travels within an assigned territory to provide phlebotomy services at Patient Service Centers, Client Offices, and other sites. The role ensures accurate specimen collection, patient identification, and compliance with testing protocols to support high-quality laboratory results. It requires a professional, efficient patient and client experience, independent work with a consistently low error rate, and the ability to handle complex collections and patient or client situations. The position demonstrates Quest’s 5Cs: Customer First, Care, Collaboration, Curiosity, and Continuous Improvement. The schedule is Monday to Friday, with hours listed as 4:30 AM to 6:30 PM, and rotational weekends. The position is based in the Indianapolis, Indiana territory and requires travel up to 75%. The listed pay range starts at $21.50 per hour; eligible candidates may also qualify for annual performance bonus compensation. The role includes frequent difficult draws, including pediatric, geriatric, and hard-stick collections; specimen preparation and processing; patient registration, test-order and billing data entry; and verification of orders using laboratory systems and directories. The employee provides coverage across territory locations, supports office operations and compliance, and may mentor on-site staff. A high school diploma or equivalent and three years of phlebotomy experience are required. Phlebotomy certification is required in certain states, including California, Nevada, Washington, and Louisiana.

Requirements

Three years of phlebotomy experience.
High school diploma or equivalent.
Phlebotomy certification is required in certain states, including California, Nevada, Washington, and Louisiana.
Travel up to 75%.
English proficiency is required.
Strong knowledge of phlebotomy best practices and complex collection practices, including pediatric and geriatric draws.
Ability to work independently and accurately in a fast-paced setting with minimal on-site supervision.
Proven phlebotomy experience, including pediatric and geriatric collections.
Strong communication skills and ability to adapt to change.
Keyboard and data-entry experience.
Ability to lift up to 15 pounds frequently and up to 40 pounds occasionally, with assistance as needed.
Ability to perform repetitive fine-dexterity hand motions and stand or sit for extended periods.
Ability to walk and stand frequently, and occasionally bend, kneel, reach, twist, or pull.
Ability to use a phone and computer extensively and communicate frequently in English with patients and clients.

Nice To Haves

Customer service experience in a retail or service environment.
Completion of an accredited phlebotomy program or medical assistant or paramedic training.
Professional medical certification, such as medical assistant, phlebotomy, or similar.

Responsibilities

Perform venipuncture, capillary draws, and other specimen collections according to established procedures, including difficult pediatric, geriatric, and hard-stick collections.
Confirm patient identity, obtain required signatures, and accurately label specimens; perform related data entry.
Prepare specimens for transport and testing, including labeling, centrifuging, splitting, and storage as required.
Research and verify test and client information and written or electronic orders using laboratory systems and directories.
Provide professional, respectful, and efficient service to patients and clients; explain collection procedures and respond to questions.
Accurately enter patient registration, test-order, and billing information.
Maintain a clean, orderly, and welcoming collection environment and manage multiple priorities in a high-volume setting.
Provide coverage across Patient Service Center and Client Office locations in the assigned territory, sometimes with minimal notice.
Complete daily office activities accurately and on time; maintain reliable transportation and meet applicable travel expectations.
May mentor on-site staff by providing guidance and support.
Serve as a subject matter expert on complex specimen requirements, special processing, specimen troubleshooting, and business knowledge.
Use independent judgment to adapt to operational needs and maintain workflow continuity.
Obtain identification, enter billing information, and collect payments when required in accordance with corporate policies.
Follow departmental procedures, safety protocols, compliance standards, and patient-information confidentiality requirements.
Support administrative tasks such as stocking supplies, sanitizing, maintaining logs, filing, using email, and answering phones.
Complete required training and maintain current phlebotomy skills and knowledge.

Benefits

Medical, supplemental health, dental, and vision coverage for full-time employees working 30 or more hours, beginning on Day 1.
Well-being programs.
Annual no-cost Blueprint for Wellness health assessment program.
healthyMINDS mental health program.
Vacation and Health/Flex Time.
Six holidays plus one MyDay off.
FinFit financial coaching and services.
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
Employee stock purchase plan.
Life and disability insurance, with a buy-up option.
Flexible Spending Accounts.
Annual incentive plans.
Matching gifts program.
Education assistance through MyQuest for Education.
Career advancement opportunities.