Phlebotomist III Territory (Float)

Quest Diagnostics•Chicago, IL

2d•Onsite

About The Position

The Phlebotomist III Territory (Float) travels within an assigned territory to provide professional phlebotomy services at Patient Service Centers (PSCs), client offices, and other sites. The role supports high-quality laboratory results through accurate specimen collection, patient identification, and adherence to testing protocols. It requires independent work with a consistently low error rate, including complex collections and patient or client situations. The position serves locations in the Chicago, Illinois area, with travel of up to 75%. Sunday-to-Saturday schedules and hours vary; sites open as early as 6:00 AM and close as late as 8:30 PM. Mileage reimbursement is available for territory positions. The role includes frequent difficult draws, such as pediatric, geriatric, and hard-stick collections; specimen preparation and processing; patient registration and order entry; and support for site operations. The Phlebotomist communicates professionally with patients, clients, and staff, handles multiple priorities in a high-volume environment, and follows applicable procedures, safety protocols, and confidentiality requirements. The role may include mentoring on-site staff and completing routine administrative tasks. The listed pay range is $24.00–$26.75 per hour. Salary offers depend on factors including skills, training, experience, education, certifications, market conditions, and organizational factors. Successful candidates may be eligible for annual performance bonus compensation.

Requirements

Three years of phlebotomy experience.
High school diploma or equivalent.
Strong knowledge of phlebotomy best practices and complex collection practices, including pediatric and geriatric draws.
Ability to work independently and perform accurate, low-error work in a fast-paced setting with minimal on-site supervision.
Proven phlebotomy experience, including pediatric and geriatric collections.
Strong communication skills and ability to adapt to change.
Keyboard and data-entry experience.
Travel up to 75%.
Phlebotomy certification is required in certain states, including California, Nevada, Washington, and Louisiana.
English proficiency is required.

Nice To Haves

Customer service experience in a retail or service environment.
Completion of an accredited phlebotomy program, or medical assistant or paramedic training.
Professional medical certification, such as medical assistant, phlebotomy, or similar, is strongly desired.

Responsibilities

Perform specimen collections according to established procedures, including venipuncture and capillary draws, and handle difficult pediatric, geriatric, and hard-stick collections.
Obtain patient identification and signatures to verify specimen labeling accuracy.
Enter patient, test order, and billing information accurately; research and verify written and electronic orders using laboratory systems or directories of services.
Prepare specimens for transport and testing, including labeling, centrifuging, splitting, and storage as required.
Provide professional, respectful, efficient service; explain collection procedures and respond to patient questions.
Use communication, problem-solving, and collaboration skills to complete procedures and address patient or client needs.
Maintain a clean, orderly, and welcoming collection environment and manage multiple priorities in a high-volume setting.
Travel to cover PSC and IOP locations across the assigned territory, including with minimal notice, and support timely, accurate completion of site activities.
Maintain reliable transportation and meet travel expectations; have a valid driver license and clean driving record if applicable.
May mentor and support on-site staff.
Serve as a subject matter expert on complex specimen requirements and special processing; troubleshoot specimen issues and help maintain workflow continuity.
Collect payments when required and follow corporate policies for billing and payment collection.
Follow departmental procedures, safety protocols, compliance standards, and patient information confidentiality requirements.
Support routine administrative work, including stocking supplies, sanitizing, maintaining logs, filing, using email, and answering phones.
Complete required training and maintain current phlebotomy skills and knowledge.
Demonstrate the Quest 5Cs: Customer First, Care, Collaboration, Curiosity, and Continuous Improvement.

Benefits

Day 1 medical, supplemental health, dental, and vision coverage for full-time employees working 30 or more hours.
Well-being programs.
Annual no-cost Blueprint for Wellness health assessment program.
healthyMINDS mental health program.
Vacation and Health/Flex Time.
Six holidays plus one “MyDay” off.
FinFit financial coaching and services.
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
Employee stock purchase plan.
Life and disability insurance, with a buy-up option.
Flexible Spending Accounts.
Annual incentive plans.
Matching gifts program.
Education assistance through MyQuest for Education.
Career advancement opportunities.
Mileage reimbursement for territory positions.