Phlebotomist II Territory

Quest Diagnostics•Reno, NV

4d•Onsite

About The Position

The Phlebotomist II Territory role is based in Reno, Nevada, and provides professional phlebotomy services across an assigned territory, including Patient Service Centers, client offices, and other sites. The position requires frequent travel, accurate specimen collection and handling, and consistently professional service to patients, staff, and clients. The schedule is Monday to Friday, 7:00 AM to 5:30 PM, with rotational weekends. Pay starts at $26.05 per hour; eligible candidates may also receive annual performance bonus compensation. The Phlebotomist II works independently with minimal on-site supervision, maintains a low error rate, and handles more complex collections and patient or client situations. Duties include venipuncture and capillary collections, including pediatric, geriatric, and difficult draws; verifying patient identity and orders; processing specimens; entering patient, test, and billing information; and preparing specimens for transport and testing. The role also involves resolving routine concerns, supporting office operations, following safety and confidentiality requirements, and maintaining phlebotomy skills through required training. The role requires a high school diploma or equivalent, at least two years of phlebotomy experience, and a phlebotomy certification in certain states, including Nevada. Travel may be up to 75%, and the employee must meet the role’s transportation and driving requirements where applicable.

Requirements

At least two years of phlebotomy experience.
High school diploma or equivalent.
State phlebotomy license/certification where required; certification is required in Nevada and certain other states.
Strong knowledge of phlebotomy best practices and complex collection practices, including pediatric and geriatric draws.
Ability to work independently with minimal on-site supervision and produce accurate, low-error work in a fast-paced setting.
Experienced phlebotomy skills, including pediatric and geriatric collections.
Strong communication and problem-solving skills, and the ability to adapt to change.
Keyboard and data-entry experience.
English proficiency.
Travel up to 75%; reliable transportation and, where applicable, a valid driver license and clean driving record.
Ability to lift up to 15 pounds frequently and up to 40 pounds occasionally, with assistance as needed; perform repetitive fine hand motions; stand or sit for extended periods; walk frequently; and occasionally bend, kneel, reach, twist, or pull.
Ability to use a phone and computer extensively and communicate frequently with patients and clients.

Nice To Haves

Customer-service experience in a retail or service environment.
Completion of an accredited phlebotomy program.
Medical assistant or paramedic training.
Professional medical certification, such as medical assistant, phlebotomy, or similar.

Responsibilities

Travel within the assigned territory to provide phlebotomy services at Patient Service Centers, client offices, and other sites.
Collect specimens for a variety of tests, including venipuncture and capillary draws, and perform difficult collections with minimal error.
Verify patient identification and obtain signatures to ensure specimen-labeling accuracy.
Prepare specimens for testing and transport, including labeling, centrifuging, splitting, and storage as required.
Research and verify test and client information, written and electronic orders, and documentation using laboratory systems and directories.
Perform patient registration, test-order, billing, and other required data entry.
Communicate collection procedures, answer patient questions, and provide respectful, professional, and efficient service.
Resolve routine patient and client concerns and escalate non-routine issues appropriately.
Maintain a clean, orderly, and welcoming collection environment and handle multiple priorities in a high-volume setting.
Provide coverage across territory sites with minimal notice and complete daily office activities accurately and on time.
Obtain identification, enter billing information, and collect payments when required, following corporate policies.
Follow departmental procedures, safety protocols, compliance standards, and patient-information confidentiality requirements.
Complete routine administrative tasks, including stocking supplies, sanitizing, maintaining logs, filing, using email, and answering phones.
Complete required training and maintain current phlebotomy skills and knowledge.
Demonstrate the Quest 5Cs: Customer First, Care, Collaboration, Curiosity, and Continuous Improvement.

Benefits

Day 1 medical, supplemental health, dental, and vision coverage for full-time employees working 30 or more hours.
Well-being programs and an annual no-cost health assessment program.
Blueprint for Wellness® healthyMINDS mental health program.
Vacation and health/flex time.
Six holidays plus one “MyDay” off.
FinFit financial coaching and services.
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
Employee stock purchase plan.
Life and disability insurance, with a buy-up option.
Flexible Spending Accounts.
Annual incentive plans.
Matching gifts program.
Education assistance through MyQuest for Education.
Career advancement opportunities.