Phlebotomist II Territory

Quest Diagnostics•Columbus, OH

11d•$17 - $26•Onsite

About The Position

The Phlebotomist II travels within an assigned territory to provide professional phlebotomy services at Patient Service Centers, client offices, and other sites. The role ensures accurate specimen collection, patient identification, and adherence to testing protocols, supporting high-quality laboratory results. The Phlebotomist II works independently with a consistently low error rate, handles complex collections and patient or client situations, and provides a professional, efficient experience. The position demonstrates Quest’s 5Cs: Customer First, Care, Collaboration, Curiosity, and Continuous Improvement. The schedule is Monday to Friday between 7:00 AM and 5:00 PM, with rotational weekends. The role is based in the Columbus, Ohio territory and requires travel up to 75%, including coverage across assigned PSCs and client offices. The pay range starts at $21.50 per hour; eligible candidates may also receive annual performance bonus compensation. Benefits may vary by employment status and include medical, supplemental health, dental, and vision coverage for full-time employees working at least 30 hours; well-being and mental health programs; a no-cost annual health assessment; vacation and health/flex time; six holidays plus one MyDay off; financial coaching; a 401(k) with company match up to 5% after 12 months; employee stock purchase plan; life and disability insurance; flexible spending accounts; annual incentive plans; matching gifts; education assistance; and career advancement opportunities.

Requirements

Two years of phlebotomy experience.
High school diploma or equivalent.
Strong knowledge of phlebotomy best practices and complex collection practices, including pediatric and geriatric draws.
Experienced phlebotomy skills, including pediatric and geriatric collections.
Ability to work independently and accurately in a fast-paced setting with minimal on-site supervision.
Strong communication skills and ability to adapt to change.
Keyboard and data-entry experience.
English language proficiency.
Ability to travel up to 75%.
Phlebotomy certification is required in certain states, including California, Nevada, Washington, and Louisiana.
Ability to meet the stated physical requirements: lift up to 15 pounds frequently and up to 40 pounds occasionally with assistance as needed; perform repetitive fine-motor hand motions; stand or sit for extended periods; walk and stand frequently; and occasionally bend, kneel, reach, twist, or pull.
Frequent use of phone and computer and frequent communication in English with patients and clients.

Nice To Haves

Customer service experience in a retail or service environment.
Completion of an accredited phlebotomy program, medical assistant training, or paramedic training.
Professional medical certification, such as medical assistant, phlebotomy, or similar.

Responsibilities

Perform specimen collections for a variety of tests, including venipuncture and capillary draws, and handle difficult pediatric, geriatric, and hard-stick collections with minimal error.
Obtain patient identification and signatures to confirm accurate specimen labeling, and perform data entry as needed.
Prepare specimens for transport and testing by labeling, centrifuging, splitting, and storing them according to test orders.
Research test and client information and verify written and electronic orders using laboratory technology systems or directories of services.
Resolve routine patient and client concerns independently and escalate non-routine issues appropriately.
Provide respectful, professional, and efficient service; communicate collection procedures clearly and answer patient questions.
Accurately enter patient registration, test order, and billing information.
Maintain a clean, orderly, and welcoming collection environment and handle multiple priorities in a high-volume setting.
Provide coverage across Patient Service Centers and client offices in the assigned territory, including with minimal notice.
Ensure daily office activities are completed accurately and on time.
Maintain reliable transportation and meet travel expectations, including a valid driver’s license and clean driving record if applicable.
Obtain identification, accurately enter billing information, and collect payments when required under corporate policies.
Follow departmental policies, procedures, safety protocols, and compliance standards, including patient-information confidentiality.
Use laboratory systems, directories, and corporate tools to confirm orders and documentation.
Support administrative tasks such as stocking supplies, sanitizing, maintaining logs, filing, using email, and answering phones.
Complete required training and maintain current phlebotomy skills and knowledge.

Benefits

Medical and supplemental health coverage for eligible full-time employees working 30 or more hours.
Dental insurance for eligible full-time employees working 30 or more hours.
Vision insurance for eligible full-time employees working 30 or more hours.
Well-being programs.
Annual no-cost health assessment through Blueprint for Wellness.
healthyMINDS mental health program.
Vacation and health/flex time.
Six holidays plus one MyDay off.
FinFit financial coaching and services.
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
Employee stock purchase plan.
Life and disability insurance, with buy-up option.
Flexible Spending Accounts.
Annual incentive plans.
Matching gifts program.
Education assistance through MyQuest for Education.
Career advancement opportunities.
Eligible candidates may receive annual performance bonus compensation.