Phlebotomist II Territory

Quest Diagnostics•Hampton, VA

6d•$22 - $23•Onsite

About The Position

The Phlebotomist II travels within an assigned territory to provide professional phlebotomy services at Patient Service Centers (PSCs), Client Offices (IOPs), and other sites. The role ensures accurate specimen collection, patient identification, and adherence to testing protocols to support high-quality laboratory results. The Phlebotomist II works independently with a consistently low error rate and handles more complex collections and patient or client situations while providing a professional and efficient experience. The role demonstrates the Quest 5Cs: Customer First, Care, Collaboration, Curiosity, and Continuous Improvement. The position is based in the Hampton, Virginia territory, with a Monday-to-Friday schedule of 6:00 AM to 6:00 PM and rotational weekend work. Travel is required, up to 75%, and the employee must have reliable transportation and, where applicable, a valid driver’s license and clean driving record. The stated pay range is $21.50–$23.05 per hour. Salary offers may account for relevant skills, training, experience, education, certifications, market factors, and organizational factors. Successful candidates may be eligible for annual performance bonus compensation.

Requirements

Two years of phlebotomy experience.
High school diploma or equivalent.
Strong knowledge of phlebotomy best practices and complex collection practices, including pediatric and geriatric draws.
Ability to work independently and accurately in a fast-paced setting with minimal on-site supervision.
Experienced phlebotomy skills, including pediatric and geriatric collections.
Strong communication skills and ability to adapt to change.
Keyboard and data-entry experience.
English language proficiency.
Travel up to 75%.
Phlebotomy certification is required in certain states, including California, Nevada, Washington, and Louisiana.
Ability to lift up to 15 pounds frequently and up to 40 pounds occasionally, with assistance as needed; perform repetitive fine hand motions; stand or sit for extended periods; walk frequently; and occasionally bend, kneel, reach, twist, or pull.
Extensive use of a phone and computer and frequent communication in English with patients and clients.

Nice To Haves

Customer service experience in a retail or service environment.
Completion of an accredited phlebotomy program or medical assistant or paramedic training.
Professional medical certification, such as medical assistant, phlebotomy, or similar.

Responsibilities

Perform specimen collections for a variety of tests, including venipuncture and capillary draws, and handle difficult pediatric, geriatric, and hard-stick collections with minimal error.
Obtain patient identification and signatures to confirm specimen labeling accuracy, and perform data entry as needed.
Prepare specimens for transport and testing by labeling, centrifuging, splitting, and storing them as required by test orders.
Research test and client information and confirm and verify written and electronic orders using laboratory technology systems or directories of services.
Independently resolve routine patient and client concerns and escalate non-routine issues appropriately.
Provide professional, respectful, and efficient service; communicate collection procedures clearly and address patient questions.
Perform accurate patient registration, test-order entry, and billing data entry.
Maintain a clean, orderly, and welcoming collection environment and handle multiple priorities in a high-volume setting.
Provide coverage across PSCs and Client Offices in the assigned territory, including with minimal notice.
Complete daily office activities accurately and on time.
Meet travel expectations and maintain reliable transportation; have a valid driver’s license and clean driving record where applicable.
Obtain identification, accurately enter billing information, and collect payments when required, following corporate policies.
Follow departmental procedures, safety protocols, compliance standards, and patient confidentiality requirements.
Use laboratory systems, directories, and corporate tools to confirm orders and documentation.
Support administrative tasks such as stocking supplies, sanitizing, maintaining logs, filing, using email, and answering phones.
Complete required training and maintain current phlebotomy skills and knowledge.

Benefits

Day 1 medical, supplemental health, dental, and vision coverage for full-time employees working 30 or more hours.
Well-being programs.
Annual no-cost Blueprint for Wellness health assessment program.
healthyMINDS mental health program.
Vacation and Health/Flex Time.
Six holidays plus one MyDay off.
FinFit financial coaching and services.
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
Employee stock purchase plan.
Life and disability insurance, with buy-up option.
Flexible Spending Accounts.
Annual incentive plans.
Matching gifts program.
Education assistance through MyQuest for Education.
Career advancement opportunities.