Phlebotomist II Territory

Quest Diagnostics•Escondido, CA

11d•$26 - $28•Onsite

About The Position

The Phlebotomist II travels within an assigned territory to provide professional phlebotomy services at Patient Service Centers, Client Offices, and other sites. The role ensures accurate specimen collection and patient identification, follows testing protocols, and supports high-quality laboratory results. The employee works independently with a consistently low error rate, handles complex collections and patient or client situations, and demonstrates Quest’s 5Cs: Customer First, Care, Collaboration, Curiosity, and Continuous Improvement. The position is based in Escondido, California, with a Monday-to-Friday schedule that varies. Travel may be required up to 75%, including providing coverage across sites in the assigned territory, sometimes with minimal notice. The listed pay range is $25.80–$27.65 per hour. Candidates must have a state phlebotomy license where required; Quest does not accept NHA licenses in California, Washington, or Nevada.

Requirements

Two years of phlebotomy experience.
High school diploma or equivalent.
State phlebotomy certification required in California, Nevada, Washington, and Louisiana; the posting notes Quest does not accept NHA licenses in California, Washington, or Nevada.
Ability to travel up to 75%.
English language proficiency.
Strong knowledge of phlebotomy best practices and complex collection practices, including pediatric and geriatric draws.
Ability to work independently and accurately in a fast-paced setting with minimal on-site supervision.
Experienced phlebotomy skills, including pediatric and geriatric collections.
Strong communication skills and ability to adapt to change.
Keyboard and data-entry experience.
Ability to meet the physical requirements: frequent lifting up to 15 lbs and occasional lifting up to 40 lbs with assistance as needed; repetitive fine hand motions; extended standing or sitting; frequent walking and standing; and occasional bending, kneeling, reaching, twisting, or pulling.
Frequently communicate in English with patients and clients and extensively use a phone and computer.

Nice To Haves

Customer service experience in a retail or service environment.
Completion of a phlebotomy-accredited program or medical assistant or paramedic training.
Professional medical certification, such as medical assistant, phlebotomy, or similar.

Responsibilities

Perform specimen collections, including venipuncture and capillary draws, and handle difficult pediatric, geriatric, and hard-stick draws with minimal error.
Obtain patient identification and signatures to ensure accurate specimen labeling, and perform data entry as needed.
Prepare specimens for transport and testing by labeling, centrifuging, splitting, and storing them as required.
Research test and client information and verify written and electronic orders using laboratory technology systems or directories of services.
Resolve routine patient and client concerns independently and escalate non-routine issues appropriately.
Provide professional, respectful, and efficient service; explain collection procedures, answer questions, and use communication and problem-solving skills to complete procedures.
Accurately enter patient registration, test order, and billing information.
Maintain a clean, orderly, and welcoming collection environment and manage multiple priorities in a high-volume setting.
Provide coverage across Patient Service Centers and Client Offices in the assigned territory, including with minimal notice.
Complete daily office activities accurately and on time.
Maintain reliable transportation and meet travel expectations, including having a valid driver’s license and clean driving record if applicable.
Obtain identification, enter billing information, and collect payments when required, following corporate policies.
Follow departmental procedures, safety protocols, compliance standards, and patient confidentiality requirements.
Use laboratory systems, directories, and corporate tools to confirm orders and documentation.
Support administrative tasks such as stocking supplies, sanitizing, maintaining logs, filing, using email, and answering phones.
Complete required training and maintain current phlebotomy skills and knowledge.

Benefits

Day 1 medical, supplemental health, dental, and vision coverage for full-time employees working 30 or more hours.
Well-being programs.
Annual no-cost Blueprint for Wellness health assessment program.
healthyMINDS mental health program.
Vacation and Health/Flex Time.
Six holidays plus one MyDay off.
FinFit financial coaching and services.
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
Employee stock purchase plan.
Life and disability insurance, with a buy-up option.
Flexible Spending Accounts.
Annual incentive plans; eligible candidates may also receive annual performance bonus compensation.
Matching gifts program.
Education assistance through MyQuest for Education.
Career advancement opportunities.