Phlebotomist II Territory (Float)

Quest Diagnostics•Lansing, IL

3d•$22 - $25•Onsite

About The Position

The Phlebotomist II Territory (Float) travels within an assigned territory to provide professional phlebotomy services at Patient Service Centers, client offices, and other sites. The role ensures accurate specimen collection, patient identification, and compliance with testing protocols to support high-quality laboratory results. The Phlebotomist communicates effectively with patients, staff, and clients, works independently with a consistently low error rate, and handles complex collections and patient or client situations while demonstrating the Quest 5Cs: Customer First, Care, Collaboration, Curiosity, and Continuous Improvement. The position is based in Lansing, Illinois. The listed schedule is Monday, Tuesday, Wednesday, and Friday from 8:30 AM to 5:00 PM; Thursday from 10:30 AM to 7:00 PM; and a rotational Saturday from 9:00 AM to 1:00 PM. Travel within the territory is required, with travel up to 75%. Mileage reimbursement is available for territory positions.

Requirements

Two years of phlebotomy experience.
High school diploma or equivalent.
Travel up to 75%; travel within the assigned territory is required.
Strong knowledge of phlebotomy best practices and complex collection practices, including pediatric and geriatric draws.
Ability to work independently and perform accurate, error-free work in a fast-paced setting with minimal on-site supervision.
Experienced phlebotomy skills, including pediatric and geriatric collections.
Strong communication skills and ability to adapt to change.
Keyboard and data-entry experience.
English proficiency is required.
Phlebotomy certification is required in certain states, including California, Nevada, Washington, and Louisiana.

Nice To Haves

Customer service experience in a retail or service environment.
Completion of a phlebotomy-accredited program or medical assistant or paramedic training.
Professional medical certification, such as medical assistant, phlebotomy, or similar, is strongly desired.

Responsibilities

Perform specimen collections for a variety of tests, including venipuncture and capillary draws, and handle some difficult pediatric, geriatric, and hard-stick draws with minimal error.
Obtain patient identification and signatures to confirm specimen-labeling accuracy, and perform data entry as needed.
Prepare specimens for transport and testing, including labeling, centrifuging, splitting, and storage as required by test orders.
Research test and client information and confirm and verify written and electronic orders using laboratory technology systems or directories of services.
Resolve routine patient and client concerns independently and escalate non-routine issues appropriately.
Provide professional, respectful, and efficient service; communicate collection procedures clearly and address patient questions.
Enter patient registration, test-order, and billing information accurately.
Maintain a clean, orderly, and welcoming collection environment and handle multiple priorities in a high-volume setting.
Provide coverage across Patient Service Centers and client offices within the assigned territory, including with minimal notice.
Ensure daily office activities are completed accurately and on time.
Maintain reliable transportation and meet travel expectations, including having a valid driver's license and clean driving record if applicable.
Obtain identification, enter billing information, and collect payments when required, following corporate policies.
Follow departmental procedures, safety protocols, compliance standards, and patient-information confidentiality requirements.
Use laboratory systems, directories, and corporate tools to confirm orders and documentation.
Support routine administrative tasks, including stocking supplies, sanitizing, maintaining logs, filing, using email, and answering phones.
Complete required training and maintain current phlebotomy skills and knowledge.

Benefits

Day 1 medical, supplemental health, dental, and vision coverage for full-time employees working 30 or more hours.
Well-being programs and an annual no-cost Blueprint for Wellness health assessment.
healthyMINDS mental health program.
Vacation and Health/Flex Time.
Six holidays plus one MyDay off.
FinFit financial coaching and services.
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
Employee stock purchase plan.
Life and disability insurance, with a buy-up option.
Flexible Spending Accounts.
Annual incentive plans.
Matching gifts program.
Education assistance through MyQuest for Education.
Career advancement opportunities.
Mileage reimbursement for territory positions.