Phlebotomist II Territory (Float)

Quest Diagnostics•Sparta, GA

9d•Onsite

About The Position

The Phlebotomist II Territory (Float) travels within an assigned territory to provide professional phlebotomy services at Patient Service Centers, client offices, and other sites. The role ensures accurate specimen collection and patient identification, follows testing protocols, and supports high-quality laboratory results. The Phlebotomist communicates effectively with patients, staff, and clients, works independently with a consistently low error rate, and handles complex collections and patient or client situations. The position performs venipuncture and capillary draws, including some difficult pediatric, geriatric, and hard-stick collections. It also involves specimen preparation and processing, order verification, patient registration and billing data entry, customer service, routine administrative work, and compliance with safety and confidentiality standards. The employee provides coverage across assigned sites with minimal notice and must meet the role’s travel expectations. The listed schedule is Monday through Friday, with varying days and hours within 6:00 AM to 6:00 PM, and every third Saturday from 7:00 AM to 12:00 PM. The role is based in the Sparta, Michigan territory and requires travel up to 75%.

Requirements

Two years of phlebotomy experience.
High school diploma or equivalent.
Travel up to 75%.
Phlebotomy certification is required in California, Nevada, Washington, and Louisiana.
English proficiency is required.
Strong knowledge of phlebotomy best practices and complex collection practices, including pediatric and geriatric draws.
Ability to work independently and perform accurate, error-free work in a fast-paced setting with minimal on-site supervision.
Experienced phlebotomy skills, including pediatric and geriatric collections.
Strong communication skills and ability to adapt to change.
Keyboard and data-entry experience.
Ability to frequently lift up to 15 pounds and occasionally lift up to 40 pounds, with assistance as needed.
Ability to perform repetitive hand motions requiring fine dexterity and to stand or sit for extended periods.
Ability to walk and stand frequently and occasionally bend, kneel, reach, twist, or pull.
Ability to use a phone and computer extensively and communicate frequently in English with patients and clients.

Nice To Haves

Customer service experience in a retail or service environment.
Completion of a phlebotomy-accredited program or medical assistant or paramedic training.
Professional medical certification, such as medical assistant, phlebotomy, or similar.

Responsibilities

Perform specimen collections according to established procedures, including venipuncture and capillary draws, and handle difficult pediatric, geriatric, and hard-stick collections.
Verify patient identification and obtain signatures to ensure accurate specimen labeling; perform data entry as needed.
Prepare specimens for transport and testing, including labeling, centrifuging, splitting, and storage according to test orders.
Research test and client information and verify written and electronic orders using laboratory systems or directories of services.
Resolve routine patient and client concerns independently and escalate non-routine issues appropriately.
Provide professional, respectful, and efficient service; explain collection procedures and answer patient questions.
Enter patient registration, test order, and billing information accurately.
Maintain a clean, orderly, and welcoming collection environment and manage multiple priorities in a high-volume setting.
Provide coverage across Patient Service Centers and client offices within the assigned territory, sometimes with minimal notice.
Complete daily office activities accurately and on time.
Maintain reliable transportation and meet travel expectations, including having a valid driver license and clean driving record if applicable.
Obtain identification, enter billing information, and collect payments when required, following corporate policies.
Follow departmental procedures, safety protocols, compliance standards, and patient confidentiality requirements.
Use laboratory systems, directories, and corporate tools to confirm orders and documentation.
Perform routine administrative tasks such as stocking supplies, sanitizing, maintaining logs, filing, using email, and answering phones.
Complete required training and maintain current phlebotomy skills and knowledge.
Demonstrate the Quest 5Cs: Customer First, Care, Collaboration, Curiosity, and Continuous Improvement.

Benefits

Day 1 medical, supplemental health, dental, and vision coverage for full-time employees working 30 or more hours.
Well-being programs.
Annual no-cost Blueprint for Wellness health assessment program.
healthyMINDS mental health program.
Vacation and Health/Flex Time.
Six holidays plus one MyDay off.
FinFit financial coaching and services.
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
Employee stock purchase plan.
Life and disability insurance, with a buy-up option.
Flexible Spending Accounts.
Matching gifts program.
Education assistance through MyQuest for Education.
Career advancement opportunities.