ENTRY Phlebotomist I

Quest Diagnosticsorporated • Weston, FL

1d • Onsite

About The Position

The Phlebotomist I primarily serves as a lobby greeter, helping patients check in at a self-service kiosk or handheld tablet and making them feel comfortable while they wait. The role answers patient questions and concerns with care and compassion, maintains the integrity of the waiting area, and provides excellent customer service while handling confidential and accurate patient information. The position also uses phlebotomy skills to help cover breaks and staffing shortages, including working in a draw room when needed. Under the direction of the area supervisor, the employee performs daily activities accurately and on time, maintains required records and documentation, supports a safe and professional environment, and promotes a positive image to patients, clients, employees, and the public. The role requires willingness to learn new skills.

Requirements

• High school diploma or equivalent; required with no exceptions.
• Some phlebotomy experience is required, including experience gained through an internship or externship.
• At least 1–2 years of client-facing customer service experience is required.
• High-level customer service skills and experience are required.
• Keyboard and data-entry experience are required.
• Ability to handle patients with care and compassion while assisting with lobby check-in.
• Willingness to work both in the lobby and in a draw room to cover breaks as needed.
• Ability to perform forensic and clinical specimen collection and processing according to established practices and procedures.

Responsibilities

• Greet patients and assist with check-in using a self-service kiosk or handheld tablet.
• Answer patient questions and concerns with care and compassion, and help patients feel comfortable while waiting.
• Maintain the integrity of the lobby and waiting area.
• Work in the lobby and draw room as needed to cover breaks and staffing shortages.
• Perform forensic and clinical specimen collection and processing according to established practices and procedures.
• Perform daily activities accurately and on time under the direction of the area supervisor.
• Maintain required records and documentation.
• Maintain a safe and professional environment and promote a positive image to patients, clients, employees, and the public.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED