Philanthropy Gift Processing Associate

Hartford Healthcare • Hartford, CT

1d

About The Position

The Gift Processing Associate supports the fundraising and philanthropic operations of Hartford HealthCare by accurately processing charitable contributions, maintaining donor records, generating acknowledgments and tax receipts, and ensuring compliance with organizational policies and applicable regulations. The role processes a variety of gift types across Hartford HealthCare and provides professional, donor-centric service. It also supports fundraising and stewardship activities and works with the Associate Director, Database Administration to uphold data governance standards and recommend process improvements.

Requirements

• Associate’s degree in Business Administration, Accounting, Finance, Nonprofit Management, Communications, Information Systems, or a related field.
• At least 2 years of administrative, data entry, finance, fundraising, or donor services experience.
• Knowledge of fundraising operations, gift processing, and donor stewardship practices.
• Strong analytical and detail orientation, with the ability to accurately process and reconcile high-volume transactions.
• Knowledge of IRS charitable contribution regulations, donor privacy standards, and applicable compliance requirements, including HIPAA principles related to donor information.

Responsibilities

• Accurately process charitable contributions, including checks, cash, online gifts, credit card transactions, third-party fundraising platforms, pledges, matching gifts, stock and wire gifts, and recurring donations across Hartford HealthCare.
• Generate and send acknowledgment letters and receipts within 48 hours of receipt, in accordance with system policy.
• Respond professionally and with donor-centric service to donor inquiries about giving history, tax receipts, and account updates.
• Support fundraising campaigns, events, and stewardship initiatives through reporting and administrative coordination.
• Collaborate with the Associate Director, Database Administration to uphold data governance standards.
• Recommend enhancements or process improvements based on daily usage.

Benefits

• Competitive benefits program designed to ensure work/life balance.
• Opportunities for career development and growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree