Gift Processing Officer, Intermediate

IU Health•Indianapolis, IN

2d•Hybrid

About The Position

The Gift Processing Officer, Intermediate is a core member of the IU Health Foundation’s gift processing team. The role is responsible for timely and accurate processing and entry of gifts, including reviewing and maintaining donor, gift, designation, and supporting information. This detail-driven work helps protect donor trust and maintain reliable Foundation records. The position supports tax receipting and gift documentation, reconciliation and data flow with accounting, donor acknowledgment and stewardship, and accurate recording, reporting, and management of donor and gift information in Salesforce Nonprofit Cloud and related systems. The role follows established processes and internal controls, researches routine discrepancies, escalates complex or unusual transactions, and provides responsive service to donors and internal partners. It also supports year-end processing, including posting gifts received in January back to December. This is a full-time, Monday–Friday hybrid position located in Indianapolis, Indiana. It reports to the Director, Finance and has no direct reports.

Requirements

Bachelor's degree.
3–5 years of relevant experience.
Working knowledge of fundraising software, such as Raiser's Edge or Salesforce.
Proficiency in Microsoft Office, including Word, PowerPoint, and Excel.

Nice To Haves

Experience with a matrix organization and complex work environment.

Responsibilities

Process and enter gifts accurately and in a timely manner, reviewing donor, gift, designation, and supporting documentation for completeness and accuracy.
Research routine discrepancies and work with appropriate stakeholders to resolve questions or missing information.
Manage tax receipting and related gift documentation so donors receive accurate and timely acknowledgment.
Coordinate with accounting to support reconciliation and seamless data flow between systems.
Maintain accurate recording, reporting, and management of donor and gift information in Salesforce Nonprofit Cloud and related systems.
Follow established processes and internal controls, escalating complex or unusual gift transactions as appropriate.
Support year-end gift processing, including posting gifts received in January back to December.
Provide responsive customer service to internal partners and external donors, addressing questions about gift records, receipts, and tax documentation.
Coordinate across Foundation teams to support accurate donor acknowledgment, stewardship, and reporting.
Partner with internal stakeholders to support effective gift administration across the organization.