Gift Processing Officer, Intermediate

Indiana University Health System•Indianapolis, IN

1d•Hybrid

About The Position

The Gift Processing Officer is a core member of the IU Health Foundation gift processing team. The role is responsible for timely and accurate processing and entry of gifts, including reviewing and maintaining donor, gift, designation, and supporting information. The position supports reliable Foundation records and donor trust through careful, detail-oriented work. The officer manages tax receipting and related gift documentation, coordinates with accounting on reconciliation and data flow between systems, and maintains donor and gift information in Salesforce Nonprofit Cloud and related systems. The role follows established processes and internal controls, escalates complex or unusual transactions, supports year-end gift processing, and provides responsive service to donors and internal partners. The position reports to the Director of Finance and has no direct reports. It is full-time, Monday through Friday, and hybrid in Indianapolis, Indiana.

Requirements

Bachelor's degree.
3–5 years of relevant experience.
Working knowledge of fundraising software such as Raiser's Edge or Salesforce.
Proficiency in Microsoft Office, including Word, PowerPoint, and Excel.

Nice To Haves

Experience working in a matrix organization and complex work environment.

Responsibilities

Process and enter gifts accurately and promptly, reviewing donor, gift, designation, and supporting documentation for completeness and accuracy.
Research routine discrepancies and work with appropriate stakeholders to resolve questions or missing information.
Manage tax receipting and related gift documentation so donors receive accurate and timely acknowledgment.
Coordinate with accounting to support reconciliation and seamless data flow between systems.
Maintain accurate recording, reporting, and management of donor and gift information in Salesforce Nonprofit Cloud and related systems.
Follow established processes and internal controls, escalating complex or unusual gift transactions as appropriate.
Support year-end gift processing, including posting gifts received in January back to December.
Provide responsive customer service to internal partners and external donors on gift records, receipts, and tax documentation.
Coordinate across Foundation teams to support accurate donor acknowledgment, stewardship, and reporting.
Partner with internal stakeholders to support effective gift administration across the organization.