Pharmacy Technician - Marshall Pharmacy

Marshall Health•Huntington, WV

About The Position

The Pharmacy Technician supports the pharmacist in providing safe, appropriate, and effective pharmacy services. The role performs dispensing functions accurately and efficiently, maintains patient and medication records, assists with inventory and financial support needs, and helps ensure correct medication delivery. The technician follows applicable policies, procedures, and West Virginia Board of Pharmacy laws; participates in specialty pharmacy processes, quality improvement, training, and staff meetings; and promptly reports allegations of impropriety to Human Resources.

Requirements

  • High school diploma or GED.
  • Must be able to pass the exams required by West Virginia if not already holding the preferred credentials.
  • Ability to cope with the mental and emotional stress of the position.

Nice To Haves

  • Current PTCB certification and West Virginia registration.
  • At least 2 years of prior pharmacy technician experience in a retail setting.

Responsibilities

  • Provide friendly customer service and answer telephone calls promptly and courteously.
  • Assist the pharmacist in providing effective, appropriate, and safe pharmacy services.
  • Perform pharmacy dispensing functions accurately and efficiently, including data entry, pill counts, filling prescriptions, point-of-sale transactions, and handling third-party rejections.
  • Help patients obtain financial support and work with the patient assistance technician on patient financial needs.
  • Follow policies and procedures to ensure patients are cared for and information is relayed appropriately.
  • Pull and count medications accurately according to the prescription label.
  • Follow laws established by the West Virginia Board of Pharmacy.
  • Maintain complete and accurate patient records, including allergies, insurance information, and prescriptions.
  • Assist with inventory management to meet patient and financial needs.
  • Assist with prior authorizations, including notifying patients and providers and working toward resolution.
  • Inform the pharmacist of system alerts, including contraindications, interactions, and allergies.
  • Help maintain sanitary and safe practices.
  • Maintain regular attendance and follow all policies and procedures.
  • Promptly report allegations of impropriety to Human Resources.
  • Remain free from exclusion under the OIG and SAMS Medicare/Medicaid lists.
  • Work with the clinical pharmacy department and specialty staff on specialty prescription needs when necessary.
  • Cope with the mental and emotional stress of the position.
  • Perform additional duties as assigned.
  • Assist with processes required by specialty pharmacy accrediting bodies.
  • Participate in staff huddles and meetings.
  • Ensure correct delivery of all patients’ medications.
  • Assist with the quality improvement process.
  • Stay current with training and licensing requirements.
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