Pharmacy Technician - Call Center

Geisinger • Work from home (Pennsylvania), PA

4d • Remote

About The Position

The Pharmacy Technician is an entry-level position focused on medication delivery and inventory management, with basic patient, provider, and customer service responsibilities through communication and message retrieval. The role uses the pharmacy computer system to support patient care, prepares and labels medications for distribution, manages pharmacy inventory and records, and performs housekeeping duties in accordance with hospital and accreditation policies. The technician may also participate in onboarding and training new pharmacy personnel. Work is typically performed in a clinical environment, and the employee must meet role-specific obligations and comply with organizational policies and procedures.

Requirements

• High school diploma or equivalent (GED).
• Register as a pharmacy technician trainee, pharmacy technician, or pharmacy intern with the Pennsylvania State Board of Pharmacy.
• Obtain certification as a Certified Pharmacy Technician within two years through the Pharmacy Technician Certification Board (PTCB) or NHA.
• Computer literacy.
• Knowledge of the healthcare regulatory environment.
• Knowledge of pharmaceutical names.
• Teamwork skills.

Responsibilities

• Provide patient, provider, and customer care.
• Use the pharmacy computer system to facilitate patient care.
• Participate in patient, provider, and customer care activities that do not require a pharmacist's expertise.
• Prepare and label medications appropriately for distribution.
• Retrieve and review medications and supplies and perform inventory management.
• Maintain pharmacy records.
• Perform pharmacy housekeeping duties in compliance with hospital and accreditation policies.
• Participate in onboarding and training new pharmacy personnel.

Benefits

• Healthcare benefits for full-time and part-time positions from day one, including vision and dental coverage and benefits for domestic partners.
• A collaborative, cooperative, and collegial work atmosphere.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED