Pharmacy Technician Special

Albertsons Companies•Florence, AZ

6d•Onsite

About The Position

The Pharmacy Technician Specialist is responsible for training and developing Pharmacy Technicians at all levels and assisting with pharmacy operations as legally permissible and as directed by the Pharmacy Manager. Work includes customer service, pharmacy operations, supervision, housekeeping, third-party administration, inventory control, sales, cash handling, opening and closing, and implementing Company policies and federal and state legal requirements. This is a safety-sensitive position in a temperature-controlled store environment.

Requirements

Good written, communication, and interpersonal skills, with the ability to remain composed when dealing with associates, customers, agencies, and third parties.
Ability to frequently reach, lift, stack, and maneuver objects of varying dimensions and weights up to approximately 30 pounds.
Ability to stand for long periods; walk and move rapidly; and bend, stoop, twist, and turn frequently.
Manual dexterity and good eye-hand coordination.
Mental alertness to ensure safe and accurate completion of work activities.
Knowledge of basic mathematics and pharmaceutical weights and measures.
Ability to learn department policies and procedures and understand pharmacy practice settings, legal requirements and limitations, prescription information and calculations, drug identification and generic equivalents, drug manufacturing, packaging and labeling, proper drug handling, drug interactions, and potential side effects.
Ability to operate computers, scan guns, tablet counters, and cash registers.
Successful completion and passing of the prescription processing proficiency exam.

Responsibilities

Champion Company and Division customer service programs, meet or exceed customer service goals, resolve customer complaints positively, and promote personalized pharmacy service.
Answer phone calls and refer requests requiring a pharmacist’s knowledge to the pharmacists.
Accept prescriptions and refill information, confirm and complete patient records, obtain allergy information, retrieve records for pharmacist verification, and contact physicians for prescription and refill authorizations.
Apply basic prescription-reading skills, including dosage-form differentiation, directions, pharmacy calculations, and product recognition.
Use the pharmacy computer to enter, access, process, and retrieve prescription and patient data, including speed codes and drug-interaction data as permitted by state law, and verify third-party parameters.
Inform patients about generic alternatives where permitted by law.
Process prescriptions through generation of a complete prescription label, count medication, and fill prescription vials.
Maintain product organization in pharmacy bays and counters according to company procedures.
Operate the patient sales register, process purchases, and accurately record prices for items that do not scan.
Total patient orders; collect cash, checks, credit cards, gift certificates, and coupons; and record payment according to company procedures.
Bag products, affix receipts, and place company stickers on items that are not bagged.
Return non-pharmacy merchandise to its proper location and keep merchandise outside the pharmacy clean, stocked, and properly displayed.
Maintain the pharmacy’s clean appearance and security and prevent the sale of out-of-code products.
Replenish pharmacy supplies, record needed products on the want list, and potentially order pharmacy and noncontrolled products and process incoming orders and supplier returns.
Participate in collecting pharmacy sales information.
Train Pharmacy Technicians.
Perform other duties as assigned by the pharmacist on duty or Pharmacy Manager.
Comply with Company policies, including confidentiality, HIPAA, attendance, grooming standards, and dress codes.