Pharmacy Technician Special
About The Position
Responsible for training and developing Pharmacy Technicians at all levels. Assists in pharmacy operations as legally permissible and as directed by the Pharmacy Manager, including customer service, operations, supervision, housekeeping, third-party administration, inventory control, sales, cash handling, opening and closing, and implementation of Company policies and federal and state legal requirements. This is a safety-sensitive position because its responsibilities include tasks that could affect the safety or health of the employee or others. The role supports pharmacy customers and operations by handling customer relations, prescription intake and processing, patient records, prescription data entry, prescription filling, sales transactions, product organization, inventory and supply tasks, and pharmacy cleanliness and security. It also trains Pharmacy Technicians and performs other duties assigned by the pharmacist on duty or the Pharmacy Manager.
Requirements
- Good written, communication, and interpersonal skills, with the ability to maintain composure when dealing with associates, customers, agencies, and third parties.
- Ability to frequently reach, lift, stack, and maneuver objects of varying dimensions and weights up to approximately 30 pounds.
- Ability to stand for long periods, walk and move rapidly, and frequently bend, stoop, twist, and turn; manual dexterity and good eye-hand coordination are necessary.
- May use cleaning supplies, latex, and chemicals.
- Mental alertness to ensure safe and accurate completion of work activities.
- Knowledge of basic mathematics and pharmaceutical weights and measures.
- Ability to learn department policies and procedures, pharmacy practice settings, legal requirements and limitations, prescription information and calculations, drug identification and generic equivalents, drug manufacturing, packaging and labeling information, proper drug handling, drug interactions, and potential side effects.
- Ability to operate computers, scan guns, tablet counters, and cash registers.
- Successful completion and passing of a prescription processing proficiency exam.
Responsibilities
- Champions Company and Division customer service programs and handles customer relations positively, including resolving customer complaints.
- Answers calls and refers requests requiring a pharmacist’s knowledge to pharmacists.
- Accepts prescriptions or refill information, checks patient records for completeness, requests missing information, retrieves records for pharmacist verification, and obtains allergy information.
- Communicates with physicians to obtain prescription and refill authorizations.
- Applies basic prescription-reading skills during data entry, including dosage-form differentiation, directions, pharmacy calculations, and product recognition.
- Uses the pharmacy computer to enter, access, process, and retrieve data, including speed codes and drug interaction data where permitted by state law, and verifies third-party parameters.
- Informs patients of available generic alternatives where allowed by law.
- Processes prescriptions through generation of a complete prescription label, counts medication, and fills prescription vials.
- Maintains product organization in pharmacy bays and at counters according to Company procedures.
- Operates the patient sales register and accurately records prices for items that do not scan.
- Totals patient orders, collects and records payments, and follows Company policies and procedures for payment handling.
- Bags products, attaches receipts, and applies Company stickers to items not placed in bags.
- Returns non-pharmacy merchandise to its proper location and keeps merchandise outside the pharmacy clean, stocked, and properly displayed.
- Maintains the pharmacy’s cleanliness and security and prevents the sale of out-of-code products.
- Replenishes pharmacy supplies, records needed products on the want list, and may order products, process incoming orders, and process returns to suppliers.
- Participates in collecting sales information for the Pharmacy.
- Trains Pharmacy Technicians.
- Performs other duties assigned by the pharmacist on duty or the Pharmacy Manager.
- Complies with Company policies, including confidentiality, HIPAA, attendance, grooming, and dress-code requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
