Pharmacy Technician Special

Albertsons Companies•Mesa, AZ

About The Position

Responsible for training and developing Pharmacy Technicians at all levels. Assists with pharmacy operations as legally permissible and as directed by the Pharmacy Manager, including customer service, operations, supervision, housekeeping, third-party administration, inventory control, sales, cash handling, opening and closing, and implementation of company policies and federal and state legal requirements. The position supports prescription intake and processing, patient records, prescription labeling and filling, register transactions, merchandise and inventory upkeep, and pharmacy cleanliness and security. It also requires compliance with company policies, confidentiality and HIPAA requirements, and applicable laws. This is a safety-sensitive position in a temperature-controlled store environment.

Requirements

Successfully complete and pass a prescription-processing proficiency exam.
Good written, communication, and interpersonal skills, with the ability to maintain composure when dealing with associates, customers, agencies, and third parties.
Ability to frequently reach, lift, stack, and maneuver objects of varying dimensions and weights up to approximately 30 pounds.
Ability to stand for long periods; walk and move rapidly; and bend, stoop, twist, and turn frequently.
Manual dexterity and good eye-hand coordination.
Mental alertness to complete work activities safely and accurately.
Knowledge of basic mathematics and pharmaceutical weights and measures.
Ability to learn department policies and procedures, pharmacy practice settings, legal requirements and limitations, prescription information and calculations, drug identification and generic equivalents, drug manufacturing, packaging and labeling, proper drug handling, drug interactions, and potential side effects.
Ability to operate computers, scan guns, tablet counters, and cash registers.

Responsibilities

Champion company and division customer-service programs and resolve customer complaints positively.
Answer phone calls and refer requests requiring a pharmacist’s knowledge to the pharmacists.
Accept prescriptions and refill information, check patient records for completeness, request missing information, retrieve records for pharmacist verification, and obtain allergy information.
Contact physicians to obtain prescription and refill authorizations.
Apply basic prescription-reading skills during data entry, including dosage-form differentiation, directions, calculations, and product recognition.
Input, access, process, and retrieve pharmacy computer data, including speed codes and drug-interaction data as permitted by state law, and verify third-party parameters.
Access complete patient records for cash and third-party prescriptions and verify third-party parameters.
Inform patients of generic alternatives where permitted by law.
Process prescriptions through generation of a complete prescription label, count medication, and fill prescription vials.
Maintain product organization in bays and at counters according to company procedures.
Operate the patient sales register, scan purchases, and accurately record prices for items that do not scan.
Total patient orders, collect cash and other forms of payment, and record payment according to company procedures.
Bag products, attach receipts, and place company stickers on items that are not bagged.
Return non-pharmacy merchandise to its proper locations and keep merchandise outside the pharmacy clean, stocked, and properly displayed.
Maintain the pharmacy’s cleanliness and security and prevent the sale of out-of-code products.
Replenish pharmacy supplies such as vials, bottles, and bags.
Record needed products on the want list; the role may also order pharmacy and noncontrolled products and process incoming orders and supplier returns.
Participate in collecting sales information for the pharmacy.
Train Pharmacy Technicians.
Perform other duties as assigned by the pharmacist on duty or Pharmacy Manager.
Comply with company policies, including confidentiality, HIPAA, attendance, grooming, and dress-code requirements.