Pharmacy Technician Special

Albertsons•Casa Grande, AZ

About The Position

Responsible for training and developing Pharmacy Technicians at all levels. Assists with pharmacy operations as legally permissible and as directed by the Pharmacy Manager. Duties include customer service, operations, supervision, housekeeping, third-party administration, inventory control, sales, cash handling, opening and closing, and implementing Company policies and applicable federal and state legal requirements. The role supports prescription processing, patient records, prescription preparation, pharmacy sales transactions, inventory and supplies, and maintaining the pharmacy’s organization, cleanliness, and security. This is a safety-sensitive position because duties could affect the health or safety of the employee or others.

Requirements

Good written, communication, and interpersonal skills, with the ability to maintain composure when dealing with associates, customers, agencies, and third parties.
Ability to frequently reach, lift, stack, and maneuver objects of varying dimensions and weights up to approximately 30 pounds.
Ability to stand for long periods; walk and move rapidly; and frequently bend, stoop, twist, and turn. Manual dexterity and good eye-hand coordination are necessary.
Mental alertness to ensure safe and accurate completion of work activities.
Knowledge of basic mathematics and pharmaceutical weights and measures.
Ability to learn department policies and procedures; pharmacy practice settings and legal requirements and limitations; prescription information and calculations; drug identification and generic equivalents; drug manufacturing, packaging, and labeling; proper drug handling; drug interactions; and potential side effects.
Ability to operate computers, scan guns, a tablet counter, and cash registers.
Successfully complete and pass the prescription processing proficiency exam.

Responsibilities

Champion Company and Division customer service programs and meet or exceed customer service goals; handle customer relations and complaints positively and promote personalized pharmacy service.
Answer the phone and refer requests requiring a pharmacist’s knowledge to the pharmacists.
Accept written prescriptions or refill information, confirm patient-record completeness, request missing information, retrieve records for pharmacist verification, obtain allergy information, and communicate with physicians for prescription and refill authorizations.
Apply basic prescription-reading skills during data entry, including dosage-form differentiation, directions, pharmacy calculations, and product recognition.
Use the pharmacy computer to enter, access, process, and retrieve prescription and patient data, including speed codes and drug-interaction data as permitted by state law, and verify third-party parameters.
Where legally permitted, inform patients about available generic alternatives.
Process prescriptions through generation of a complete prescription label; count medication and fill prescription vials.
Maintain product organization in pharmacy bays and at counters according to Company procedures.
Operate the patient sales register, process purchases, and accurately read and record prices for items that do not scan.
Total patient orders, collect and record cash, checks, credit cards, gift certificates, and coupons according to Company procedures.
Bag products, attach receipts, and place Company stickers on items that are not bagged.
Return non-pharmacy merchandise to its proper locations; keep merchandise outside the pharmacy clean, stocked, and properly displayed.
Maintain the pharmacy’s clean appearance and security, and prevent sales of out-of-code products.
Replenish pharmacy supplies, record needed products on the want list, and, as applicable, order pharmacy and non-controlled products and process incoming orders and supplier returns.
Participate in collecting pharmacy sales information.
Train Pharmacy Technicians.
Perform other duties assigned by the pharmacist on duty or the Pharmacy Manager.
Comply with Company policies, including confidentiality, HIPAA, attendance, grooming, and dress-code requirements.