Pharmacy Technician Special

Albertsons•Mesa, AZ

About The Position

Responsible for training and developing all levels of Pharmacy Technicians. Assists with pharmacy operations as legally permissible and as directed by the Pharmacy Manager, including customer service, operations, supervision, housekeeping, third-party administration, inventory control, sales, cash handling, opening and closing, and implementing Company policies and federal and state legal requirements. The role supports prescription processing, customer transactions, pharmacy organization and security, and compliance with applicable policies and legal requirements. It is a safety-sensitive position.

Requirements

Good written, communication, and interpersonal skills, with the ability to remain composed when dealing with associates, customers, agencies, and third parties.
Ability to frequently reach, lift, stack, and maneuver objects of varying sizes and weights up to approximately 30 pounds.
Ability to stand for long periods, walk and move rapidly, and frequently bend, stoop, twist, and turn; manual dexterity and good eye-hand coordination are necessary.
Mental alertness to ensure safe and accurate completion of work activities.
Knowledge of basic mathematics and pharmaceutical weights and measures.
Ability to learn department policies and procedures, pharmacy practice settings, legal requirements and limitations, prescription information and calculations, drug identification and generic equivalents, drug manufacturing, packaging and labeling, proper drug handling, drug interactions, and potential side effects.
Ability to operate computers, scan guns, tablet counters, and cash registers.
Successful completion and passing of a prescription processing proficiency exam.

Responsibilities

Champion Company and Division customer service programs, work toward Division customer service goals, handle customer relations positively, resolve complaints effectively, and promote personalized pharmacy service.
Answer phone calls and refer requests requiring a pharmacist’s knowledge to the pharmacists.
Accept prescription and refill information, confirm patient-record completeness, request missing information, retrieve records for pharmacist verification, obtain allergy information, and contact physicians for prescription and refill authorizations.
Apply basic prescription-reading skills during data entry, including recognizing dosage forms and products, interpreting directions, and performing pharmacy calculations.
Use the pharmacy computer to enter, access, process, and retrieve prescription and patient data, including speed codes and drug interaction data where permitted by state law, and verify third-party parameters.
Inform patients of generic alternatives where permitted by law.
Process prescriptions through generation of a complete prescription label; count medication and fill prescription vials.
Keep products organized in bays and at counters according to Company procedures.
Operate the patient sales register, process purchases, and accurately record prices for items that do not scan.
Total patient orders; collect and record cash, checks, credit cards, gift certificates, and coupons according to Company policies and procedures.
Bag products, attach receipts, and place Company stickers on items that are not bagged.
Return non-pharmacy merchandise to its proper location; keep merchandise outside the pharmacy clean, stocked, and properly displayed.
Maintain the pharmacy’s cleanliness and security and prevent the sale of out-of-code products.
Replenish pharmacy supplies, record needed products on the want list, and, as applicable, order pharmacy and noncontrolled products and process incoming orders and supplier returns.
Participate in collecting sales information for the Pharmacy.
Train Pharmacy Technicians.
Perform other duties assigned by the pharmacist on duty or the Pharmacy Manager.
Comply with Company policies, including confidentiality, HIPAA, attendance, grooming, and dress-code requirements.