About The Position

Walgreens’ pharmacy micro-fulfillment centers use robotic technology to dispense and ship prescriptions to retail stores. The Pharmacy Technician in Training provides order-processing support and assists with preparing and distributing prescription medications through the fulfillment system, following standard operating procedures and company policies. The role processes patient registrations, prescription requests, and refill orders; troubleshoots missing information; interprets medical abbreviations; and resolves data-entry exceptions and third-party rejects. It also involves operating automated machinery, sorting medications, moving inventory through workflow stages, counting and filling prescriptions, labeling, packing, shipping, cleaning and maintaining machinery, and keeping the work area orderly. The technician assists pharmacists at the facility and other locations and communicates issues to senior staff as appropriate. An active technician license or certification must be obtained within the first 90 days and maintained.

Requirements

  • High school diploma or GED.
  • Fluency in reading, writing, and speaking English.
  • Basic-level PC skills, including starting and shutting down a computer, using a mouse, operating programs, saving and printing files, and accessing information online.
  • Basic search-engine skills, including using a browser, entering URLs, searching, bookmarking, navigating, and completing online forms.
  • Intermediate keyboarding skills of at least 25 WPM, including touch typing and document formatting.
  • Ability and willingness to push, pull, grasp, and lift, with or without reasonable accommodation.
  • Ability and willingness to carry up to 50 pounds, with or without reasonable accommodation.
  • Ability and willingness to work a flexible shift.
  • At least 18 years of age.

Nice To Haves

  • PTCB or ExCPT certification.
  • At least one year of pharmacy technician experience in a retail, fulfillment, or call center environment.
  • Customer-service experience with internal and external customers, including meeting quality and productivity standards.
  • Intermediate-to-advanced keyboarding skills of at least 35 WPM, including touch typing and document formatting.

Responsibilities

  • Process new patient registrations and prescription requests using Walgreens data-entry procedures, enter refill orders, troubleshoot missing prescription information, interpret medical abbreviations, and resolve data-entry exceptions.
  • Operate automated machinery, sort medications, and transition inventory through workflow stages while focusing on quality control.
  • Count and fill prescriptions, affix labels, pack and ship orders, clean and help maintain machinery, and maintain an orderly work area.
  • Resolve third-party rejects by reviewing cases, gathering information, making corrections, and resubmitting according to plan requirements.
  • Assist pharmacists at the facility and at other locations, and communicate issues to senior-level staff as appropriate.
  • Obtain an active technician license or certification within the first 90 days and maintain it.

Benefits

  • Benefits information is available at jobs.walgreens.com/benefits.
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