Pharmacy Technician II - Mail Center

Dartmouth-Hitchcock Health•Manchester, NH

About The Position

Under the supervision of a licensed Pharmacist, the Pharmacy Technician II performs routine and specialized technical and clerical duties for drug distribution to patients. The role builds on the responsibilities of a Pharmacy Technician Certified I. Depending on the setting, responsibilities may include inpatient sterile and non-sterile compounding, or outpatient prescription processing and mail order services.

Requirements

Ability to work flexibly in a fast-paced environment with accuracy.
Strong customer service skills, including phone interactions.
Ability to multitask and attention to detail.
Ability to maintain composure under stressful situations.
Certified Pharmacy Technician credential with the NH Board of Pharmacy required.
National Certified Pharmacy Technician (CPhT) certification through PTCB or NHA required.

Nice To Haves

Associate degree in a health or related field and one year of pharmacy experience, or equivalent education and experience.

Responsibilities

Answers phones and triages customer service issues.
Prepares prescription and non-prescription medications and/or devices.
Stocks and replenishes stock locations and automated dispensing machines (ADMs) and/or robots, such as shelves, carousels, and Parata systems.
Serves as a preceptor and assists with orientation and training of pharmacy department staff.
Communicates supply issues, problems, or discrepancies appropriately.
Assists in revising policies and procedures.
Delivers medications to beds or patient care areas.
Performs purchasing and billing functions.
Establishes and maintains training materials.
For inpatient roles, prepares intravenous admixtures or other sterile drug products, excluding antineoplastic medications, in accordance with USP chapter <797> under a licensed Pharmacist’s supervision.
For inpatient roles, prepares or compounds non-sterile, non-antineoplastic drug products in accordance with USP chapter <795> under a licensed Pharmacist’s supervision.
For inpatient roles, maintains the hardware and software of the department’s multiple computer systems.
For outpatient roles, electronically processes prescription orders and prepares prescriptions for pharmacist verification.
For outpatient roles, processes third-party claims.
For outpatient roles, works in the call center and mail order processing; takes verbal orders from providers; operates registers; performs data entry and production; and transfers prescriptions.
Performs other duties as required or assigned.