Pharmacy/Pharmcst-Intern

Kroger•Bountiful, UT

About The Position

Create an outstanding customer experience through exceptional service and maintain a safe, clean department that encourages customers to return. Assist the department manager in achieving sales and profit goals and monitor established quality assurance standards. Embrace the Customer 1st strategy, encourage excellent customer service, and demonstrate the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The role supports pharmacy operations by counseling customers, assisting with medication recommendations, entering and dispensing prescriptions, processing insurance, handling prescription transactions, maintaining inventory, and providing immunizations under pharmacist supervision. The position also involves promoting a cooperative and respectful environment, responding appropriately to customer and business issues, and reporting safety risks, accidents, prescription incidents, or illegal activity.

Requirements

Actively enrolled in a U.S. school of pharmacy.
Hold a current state-issued Pharmacy Intern license.

Responsibilities

Promote trust and respect among associates.
Help create an environment where customers feel welcome, important, and appreciated by answering questions about products sold in the department and throughout the store.
Maintain knowledge of pharmaceutical products and discuss them competently with customers and prescribers.
Provide drug counseling to customers and assist with over-the-counter medication recommendations.
Accurately enter patient and prescription information into the pharmacy computer system.
Dispense the correct medication.
Contact prescribers’ offices for authorization.
Bag filled prescriptions and deliver them accurately to customers.
Process third-party insurance information and contact insurance companies on customers’ behalf when necessary.
Facilitate charge purchases for customers.
Accurately accept and interpret oral and written prescriptions for fills and refills.
Clean the department.
Provide immunizations under the supervision of the pharmacist.
Compare and check incoming orders and stock them properly.
Return unused medication stock bottles to stock.
Notify management of customer or employee accidents.
Notify the pharmacist on duty about any prescription incident they become aware of.
Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict reasonably, nonconfrontationally, and cooperatively.
Handle customer and business information honestly and with integrity.
Follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential functions of the position with or without reasonable accommodation.