PHARMACY/PHARMCST-INTERN

The Kroger Co.•Woods Cross, UT

About The Position

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The Pharmacy Intern supports pharmacy operations by counseling customers, assisting with medication recommendations, accurately processing and dispensing prescriptions, handling insurance and payment transactions, supporting immunizations under pharmacist supervision, maintaining inventory, and keeping the department clean and safe. The role requires cooperative, honest, and respectful interactions with customers and associates, including minors, individuals with special needs, and older adults.

Requirements

Actively enrolled in a U.S. school of pharmacy.
Hold a current state-issued Pharmacy Intern license.

Responsibilities

Promote trust and respect among associates.
Create a welcoming environment by answering customer questions about products sold in the department and throughout the store.
Gain and maintain knowledge of pharmaceutical products and competently discuss them with customers and prescribers.
Provide drug counseling to customers.
Assist with recommendations for over-the-counter medications.
Accurately enter patient and prescription information into the pharmacy computer system.
Dispense the correct medication.
Contact prescribers’ offices for authorization.
Accurately bag filled prescriptions and deliver them to customers.
Process customers’ third-party insurance information and contact insurance companies on their behalf when necessary.
Facilitate charge purchases for customers.
Accurately accept and interpret oral and written prescriptions for filling or refilling.
Clean the department.
Provide immunizations under the supervision of the pharmacist.
Compare and check incoming orders, stock them properly, and return unused medication stock bottles to stock.
Notify management of customer or employee accidents.
Notify the pharmacist on duty if made aware of a prescription incident.
Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Act with honesty and integrity regarding customer and business information.
Follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential functions of the position with or without reasonable accommodation.