Pharmacy/Pharmcst-Intern

Kroger•Woods Cross, UT

About The Position

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals, and monitor established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The Pharmacy Intern supports pharmacy operations by counseling customers, assisting with medication recommendations, accurately processing prescriptions and insurance information, dispensing medications, and providing immunizations under a pharmacist’s supervision. The role also includes maintaining department cleanliness and stock, supporting customers and associates, and promptly reporting safety concerns or prescription incidents.

Requirements

Actively enrolled in a school of pharmacy in the United States.
Hold a current state-issued Pharmacy Intern license.

Responsibilities

Promote trust and respect among associates.
Create a welcoming environment by answering customers’ questions about products sold in the department and throughout the store.
Maintain knowledge of pharmaceutical products and discuss them competently with customers and prescribers.
Provide drug counseling to customers and assist with over-the-counter medication recommendations.
Accurately enter patient and prescription information into the pharmacy computer system.
Dispense the correct medication and accurately bag and deliver filled prescriptions to customers.
Contact prescribers’ offices for authorization and accept and interpret oral and written prescriptions for fills and refills.
Process third-party insurance information and contact insurance companies on customers’ behalf when necessary.
Facilitate charge purchases for customers.
Provide immunizations under a pharmacist’s supervision.
Compare and check incoming orders, stock them properly, and return unused medication stock bottles to stock.
Clean the department.
Notify management of customer or employee accidents and notify the pharmacist on duty of any prescription incident.
Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
Work cooperatively in a fast-paced and sometimes stressful environment; manage conflict reasonably and cooperatively.
Handle customer and business information with honesty and integrity; follow directions and seek assistance when needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential functions of the position with or without reasonable accommodation.