Pharmacy/Pharmcst-Intern

Kroger•McKinney, TX

About The Position

The Pharmacy Intern helps create an outstanding customer experience by providing exceptional service and maintaining a safe, clean environment. The intern assists the department manager in meeting sales and profit goals and monitors established quality assurance standards. The role supports the Customer 1st strategy and the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The position includes providing pharmacy services under a pharmacist’s supervision, assisting customers with medications and prescriptions, and supporting department operations. The intern must be able to perform the essential functions of the position with or without reasonable accommodation.

Requirements

Actively enrolled in a U.S. school of pharmacy.
Hold a current state-issued Pharmacy Intern license.
Ability to work cooperatively in a fast-paced and sometimes stressful environment.
Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Ability to act with honesty and integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
Must be able to perform the essential functions of the position with or without reasonable accommodation.

Responsibilities

Promote trust and respect among associates.
Create a welcoming environment by answering customer questions about products sold in the department and throughout the store.
Maintain knowledge of pharmaceutical products and discuss them competently with customers and prescribers.
Provide drug counseling to customers and assist with over-the-counter medication recommendations.
Accurately enter patient and prescription information into the pharmacy computer system.
Dispense the correct medication.
Contact prescribers’ offices for authorization.
Accurately bag filled prescriptions and deliver them to customers.
Process third-party insurance information and contact insurance companies on customers’ behalf when necessary.
Facilitate charge purchases for customers.
Accurately accept and interpret oral and written prescriptions for fills and refills.
Clean the department.
Provide immunizations under the supervision of a pharmacist.
Compare and check incoming orders, stock them properly, and return unused medication stock bottles to stock.
Notify management of customer or employee accidents.
Notify the pharmacist on duty of any known prescription incident.
Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
Work cooperatively in a fast-paced and sometimes stressful environment, manage conflict reasonably and cooperatively, act honestly and with integrity regarding customer and business information, and follow directions or seek assistance when needed.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.