Pharmacy Manager

Weis Markets•Bedminster, PA

11d

About The Position

The Pharmacy Manager oversees pharmacy operations, staff, customer service, prescription quality, inventory, and departmental performance. The role works collaboratively with store operations and pharmacy teams to support associate engagement, communicate company strategy, grow the pharmacy business, and meet measurable department objectives. The manager also provides healthcare counseling and resolves customer concerns while maintaining compliance with applicable state and federal Board of Pharmacy regulations. This position supervises pharmacists, pharmacy associates, and support staff. It includes responsibility for hiring, training, coaching, directing, evaluating, rewarding, and disciplining associates, as well as resolving complaints. The manager helps maintain a secure, clean, and organized pharmacy and ensures department tasks are completed promptly.

Requirements

Bachelor’s degree (BS), Doctoral degree (PHARM.D.), or equivalent in Pharmacy.
Two years of retail pharmacy experience.
Immunization Certification through an accredited organization, such as APhA.
Ability to perform each essential duty satisfactorily.
Knowledge, skills, and abilities representative of those required to perform the job successfully.

Responsibilities

Build a collaborative relationship with store operations, promote associate engagement, and communicate department and company strategy to pharmacy associates.
Ensure prescriptions are accurate and appropriate by conducting Drug Utilization Reviews and Final Quality Assurance in accordance with applicable state and federal Board of Pharmacy regulations.
Manage the department to build a profitable business and grow prescription volume through recommended clinical programs, including immunizations and, when available, Medication Therapy Management.
Work with the Pharmacy District Manager and pharmacy staff to control inventory, track weekly sales, and order pharmaceutical stock as needed to meet customer demand and maximize profits.
Align performance objectives with the seven key measurable department metrics.
Provide excellent customer service, assist customers with medical-related issues, and provide healthcare counseling.
Supervise pharmacists, pharmacy associates, and support staff.
Direct training, coaching, discipline, and management of pharmacy associates.
Maintain appropriate security of the pharmacy department.
Handle and resolve customer issues, complaints, and questions to build trust and loyalty.
Interact with physicians and use reference materials to obtain information about customers and prescriptions and resolve issues.
Keep the pharmacy department clean and orderly.
Review ongoing training and development of department personnel to improve performance, support development, reduce turnover, and control labor costs.
Prioritize pharmacy department tasks and ensure timely completion, including cycle counts, inventory management, and customer will-calls.
Interview, hire, train, direct, reward, and discipline associates; appraise performance and resolve complaints.