Pharmacy Manager
About The Position
The Pharmacy Manager is accountable for all aspects of pharmacy practice within applicable state and federal laws and corporate policies. The role manages the pharmacy department’s financial performance through budget oversight, labor-cost control, staff training and development, customer service, prescription pricing and generic utilization, inventory management, and participation in corporate-approved clinical services. The manager demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The position also performs the duties of a staff pharmacist, directs pharmacy operations and workflow, supports sales initiatives, ensures legal and company compliance, manages third-party issues and required records, and promotes public health and disease-state management services. The manager supervises and coaches direct reports, completes performance reviews, and provides feedback. Independent travel may be needed to support business needs.
Requirements
- Bachelor's Degree in Pharmacy and/or Doctor of Pharmacy (Pharm.D.) from an accredited U.S. School of Pharmacy.
- At least 2 years of related retail experience or an equivalent combination of education and experience.
- Minimum age of 21.
- Participate in clinical programs following company-sponsored training.
- Ability and willingness to continue education as necessary.
- Ability to preserve the confidentiality of information.
- Commitment to providing excellent customer service.
- Ability to write routine reports and correspondence.
- Ability to read and interpret prescriptions and documents.
- Proven leadership skills.
- Pharmacy license must be in good standing.
Nice To Haves
- Relevant Pharmacy Board Certification(s).
- Equivalent combination of education and experience in business management.
Responsibilities
- Perform all functions of a staff pharmacist and serve as a role model for the pharmacy team.
- Handle customer complaints appropriately and direct workflow to reduce customer wait times.
- Develop, implement, supervise, and promote the sales plan and other sales initiatives developed by the division pharmacy department.
- Perform the duties required of a registered pharmacist in the state of employment and follow all legal and company requirements.
- Direct the pharmacy team to meet warehouse utilization goals, avoid unnecessary overstock, reduce fill-on-arrival prescriptions, and follow proper ordering and inventory record-keeping procedures.
- Comply with corporate-mandated controlled-substance operating procedures.
- Monitor third-party or insurance profitability and address third-party problems, rejections, and audits in a timely manner.
- Schedule pharmacy staff to help control or avoid unnecessary labor costs.
- Maintain pharmacy records required by state and federal laws and company policies.
- Direct the pharmacy to meet budgeted labor, volume, inventory, and sales goals.
- Conduct effective detailing visits with local physicians and other community targets.
- Promote, implement, and participate in public health initiatives and disease-state management services.
- Travel independently as needed to support business needs.
- Supervise and coach direct reports, complete performance reviews, and provide direct feedback.
- Perform the essential job functions with or without reasonable accommodation.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
