Pharmacy Manager

CVS Health•Pittsburgh, PA

About The Position

The Pharmacy Manager leads and directs the pharmacy staff, including staff pharmacists and pharmacy technicians, and is accountable for the management, oversight, and operation of all aspects of the pharmacy. The role covers patient safety, professional practice, regulatory requirements, quality assurance, customer service, personnel and inventory management, financial profitability, loss prevention, and workflow management. A key focus is keeping customers and patients healthy through the adoption and management of patient care programs. The manager leads with empathy and compassion, develops and motivates pharmacy support staff, identifies business opportunities and solutions, and guides the team in achieving goals. The role requires adapting to change in a dynamic community healthcare setting, collaborating to improve outcomes, aligning colleagues around shared purpose, and fostering a caring, energetic, and enthusiastic team culture.

Requirements

  • Active pharmacy license in the state of employment.
  • Must not be on the DEA Excluded Parties List.
  • Immunization certification through an accredited organization, such as APhA.
  • Must be listed on the pharmacy state license as the pharmacist in charge.
  • Submit required information and documents to the state PMP administrator to register for PMP access in states with an active PMP for pharmacist use.

Nice To Haves

  • Bachelor of Science in Pharmacy or Pharm.D. degree.

Responsibilities

  • Lead and direct pharmacy staff, including staff pharmacists and pharmacy technicians.
  • Oversee all aspects of pharmacy operations, including patient safety, professional practice, regulatory compliance, quality assurance, customer service, personnel, inventory, financial profitability, loss prevention, and workflow.
  • Adopt and manage patient care programs to support patients’ health.
  • Demonstrate empathy and compassion toward patients, customers, caregivers, and colleagues.
  • Motivate, inspire, and develop pharmacy support staff by assigning work that uses colleagues’ strengths and addresses development opportunities and knowledge gaps.
  • Identify business opportunities and solutions to drive growth and improve pharmacy performance.
  • Lead the team in implementing solutions and achieving specified goals.
  • Adapt plans to change in a dynamic community healthcare setting.
  • Collaborate with others and pursue ways to improve outcomes.
  • Align others around the pharmacy’s purpose and build support and commitment.
  • Promote a team culture characterized by caring, energy, enthusiasm, and pride.
  • Apply acquired knowledge to help drive healthy outcomes and distinguish CVS from competitors.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources supporting physical, emotional, and financial well-being, based on eligibility
  • Eligibility for a CVS Health bonus, commission, or short-term incentive program
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