Pharmacy Manager

The Kroger Co.•Vancouver, WA

24d

About The Position

The Pharmacy Manager is accountable for all aspects of pharmacy practice within state and federal laws and company policies. The role manages the pharmacy department’s financial performance by monitoring its budget, controlling labor and overtime, training and developing pharmacy staff, providing excellent customer service, managing prescription pricing and generic utilization, controlling inventory, and implementing company-approved clinical services. The manager demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The position performs staff pharmacist duties while leading the pharmacy team, managing workflow and customer concerns, overseeing sales initiatives, and ensuring legal and company requirements are followed. It directs inventory and controlled-substance procedures, monitors third-party profitability and claims issues, maintains required records, manages staff schedules and performance, and works toward budgeted labor, volume, inventory, and sales goals. The Pharmacy Manager also supports community and public health initiatives, visits local physicians and other community targets, and travels independently as business needs require. The role requires the ability to work cooperatively in a fast-paced and sometimes stressful environment, manage conflict constructively, handle customer and business information honestly and confidentially, follow directions, and seek assistance when needed. The manager provides support through direct interaction with minors, individuals with special needs, and older adults, and must be able to perform essential job functions with or without reasonable accommodation.

Requirements

Bachelor’s Degree in Pharmacy and/or Doctor of Pharmacy degree (Pharm.D.) from an accredited U.S. School of Pharmacy.
At least 2 years of related retail experience or an equivalent combination of education and experience.
Minimum age of 21.
Pharmacist license in good standing.
Proven leadership skills.
Ability to read and interpret prescriptions and documents.
Ability to write routine reports and correspondence.
Commitment to excellent customer service.
Ability to preserve confidentiality of information.
Ability and willingness to continue education as necessary.
Participation in clinical programs following company-sponsored training.
Ability to perform essential job functions with or without reasonable accommodation.

Nice To Haves

Relevant Pharmacy Board Certification(s).
Equivalent combination of education and experience in business management.

Responsibilities

Perform staff pharmacist functions and serve as a role model for the pharmacy team; handle customer complaints appropriately and direct workflow to reduce wait times.
Develop, implement, supervise, and promote the sales plan and other initiatives developed by the division pharmacy department.
Perform the duties required of a registered pharmacist in the state of employment and comply with legal and company requirements.
Direct the pharmacy team to meet warehouse utilization goals, avoid unnecessary overstock, reduce fill-on-arrival prescriptions, and follow proper ordering and inventory recordkeeping procedures.
Comply with corporate-mandated controlled-substance operating procedures.
Monitor third-party or insurance profitability and address third-party problems, rejections, and audits promptly.
Schedule pharmacy staff to control or avoid unnecessary labor costs.
Maintain pharmacy records required by state and federal law and company policies.
Direct the pharmacy to meet budgeted labor, volume, inventory, and sales goals.
Conduct effective detailing visits to local physicians and other community targets.
Promote, implement, and participate in public health initiatives and disease-state management services.
Travel independently as needed to support business needs.
Supervise and coach direct reports, complete performance reviews, and provide direct feedback.
Work cooperatively in a fast-paced and sometimes stressful environment and manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Handle customer and business information honestly and with integrity; follow directions and seek assistance as needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

Benefits

Healthcare coverage, including medical, dental, vision, and prescription coverage, through company or collective bargaining agreement plans.
Flexible scheduling in full- and part-time roles.
Paid time off, including holiday and sick pay based on eligibility and length of service.
Free counseling through the Employee Assistance Program and confidential financial tools and coaching through Goldman Sachs Ayco.
Associate discounts on purchases, including food, travel, and technology.
Up to $21,000 in tuition reimbursement over a career through the Continuing Education program.
Training programs and career pathways.
Paid time off such as vacation, sick leave, and parental leave.
Mental and emotional support resources through the Employee Assistance Program.
Participation in a 401(k) plan and/or a Taft-Hartley pension fund, subject to eligibility requirements.
Group term life insurance, depending on location and eligibility.
Tuition assistance, college scholarships, and educational leave of absence, depending on location and eligibility.
Internal training and development resources.