Pharmacy Manager

Weis Markets•Lusby, MD

About The Position

The Pharmacy Manager oversees pharmacy operations, ensures prescriptions are filled accurately and appropriately in accordance with state and federal Board of Pharmacy regulations, and supports a profitable department and prescription growth through clinical programs such as immunizations and, when available, Medication Therapy Management. The manager works collaboratively with store operations, the Pharmacy District Manager, pharmacists, pharmacy associates, and support staff. This role also provides customer service and healthcare counseling, handles customer concerns, coordinates with physicians, and maintains pharmacy security, cleanliness, inventory, and timely completion of department tasks. The position supervises pharmacists and other pharmacy associates, including hiring, training, directing, coaching, evaluating, rewarding, and disciplining staff and resolving complaints. It includes ongoing staff development and performance management, inventory oversight, and alignment of department objectives with measurable performance metrics. The role requires a bachelor's degree, doctoral degree (Pharm.D.), or equivalent in Pharmacy; two years of retail pharmacy experience; and immunization certification through an accredited organization. The stated annual pay range is $94,000 to $155,000. Benefits are subject to position-specific eligibility and criteria.

Requirements

  • Bachelor's degree, Doctoral degree (Pharm.D.), or equivalent in Pharmacy.
  • Two years of retail pharmacy experience.
  • Immunization Certification through an accredited organization, such as APhA.
  • Ability to perform the essential duties satisfactorily.

Responsibilities

  • Maintain a collaborative relationship with store operations, encourage associate engagement, and communicate department and company strategy to pharmacy associates.
  • Ensure the accuracy and appropriateness of prescriptions through Drug Utilization Review and Final Quality Assurance in accordance with applicable state and federal regulations.
  • Manage the department to build a profitable business and grow prescription volume through clinical programs, including immunizations and, when available, Medication Therapy Management.
  • Work with the Pharmacy District Manager and pharmacy staff to control inventory, track weekly sales, and order pharmaceutical stock as needed.
  • Align performance objectives with the department's seven measurable performance metrics.
  • Provide customer service, assist customers with medical-related issues, and provide healthcare counseling.
  • Supervise pharmacists, pharmacy associates, and support staff; direct training, coaching, discipline, and other management activities.
  • Maintain appropriate pharmacy department security.
  • Handle and resolve customer issues, complaints, and questions to build trust and loyalty.
  • Interact with physicians and use reference materials to obtain information about customers and prescriptions and resolve issues.
  • Keep the pharmacy department clean and orderly.
  • Review staff training and development to improve performance, support continuous development, reduce turnover, and control labor costs.
  • Prioritize pharmacy tasks and ensure timely completion, including cycle counts, inventory management, and customer will-calls.
  • Interview, hire, train, direct, reward, and discipline associates; appraise performance and resolve complaints.

Benefits

  • Minimum essential coverage (MEC) plan with 100% in-network coverage for preventive care services required by the Affordable Care Act.
  • Two supplemental medical plan options: Advantage and Elite.
  • Dental insurance.
  • Vision insurance.
  • Short-term disability coverage.
  • Term life and AD&D insurance.
  • Voluntary insurance options, including hospital indemnity and critical illness coverage.
  • 401(k) retirement savings plan.
  • Scholarship program.
  • Associate discount programs.
  • Auto and home insurance.
  • Employee assistance program.
  • Pet insurance.
  • Purchasing power program.
  • Paid time off and sick pay, subject to eligibility and position-specific criteria.
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