Pharmacy Manager

CVS Health•Pittsburgh, PA

22d•$65 - $81•Onsite

About The Position

CVS Health Pharmacy Managers lead and develop pharmacy teams to provide exceptional patient care, promote best practices, and manage change and performance. They model compassionate care, support pharmacy colleagues, and ensure safe, accurate prescription fulfillment and compliance with legal, regulatory, professional, and company requirements. The role includes overseeing pharmacy operations and bench shifts; coaching team members; supporting immunization and pharmacist-delivered clinical services where permitted; and managing pharmacy scheduling, inventory, onboarding, training, and performance. Pharmacy Managers partner with Store Managers and district colleagues to maintain staffing and talent pipelines, review business results, and develop action plans. They are expected to foster a safe, inclusive, empowering workplace and maintain relevant clinical and technical skills. The position requires regular and predictable attendance, including nights and weekends, and is full time with 34 anticipated weekly hours. The typical pay range is $65.00–$81.00 per hour, with eligibility for an additional CVS Health bonus, commission, or short-term incentive program. The full-time benefits package includes medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, subject to eligibility.

Requirements

Active Pharmacist License in the state where the store is located.
Active National Provider Identifier (NPI).
Not on the DEA Excluded Parties list.
1–2 years of experience as a Pharmacist.
Regular and predictable attendance, including nights and weekends.
Ability to complete required training within the designated timeframe.
Ability to concentrate, shift between tasks, and verify prescription information and label accuracy.
Customer-service, teamwork, verbal and written communication, and active-listening skills.
Ability to use mathematics to determine prescription quantities and days’ supply.
Ability to identify challenging interactions and choose appropriate resolutions.
Ability to lead, delegate, motivate, coach, provide feedback, and adapt while remaining accountable.
Physical ability to remain upright for extended periods; lift, scan, and bag items; reach and stretch; perform repetitive finger movements and precise machine adjustments; stoop and bend; and perform close-visual-acuity tasks.
Ability to occasionally lift or exert up to 20 pounds and frequently lift or exert up to 10 pounds.
Ability to communicate detailed instructions verbally and receive detailed oral information.

Nice To Haves

Completion of the CVS Pharmacy Manager Emerging Leader (PM-EL) program.
3–5 years of related work experience in a pharmacy, retail, medical, or customer service setting.
Ability to work at the home store and other locations across the market to meet business needs.

Responsibilities

Manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices.
Oversee the pharmacy team during bench shifts, coaching colleagues and following up on performance measures.
Ensure safe and accurate prescription fulfillment by following and directing compliance with pharmacy workflow procedures and safety guardrails.
Promote positive patient experiences through empathetic care, collaboration with patients’ healthcare teams, and proactive resolution of insurance or medication issues.
Offer and deliver immunizations, and support Pharmacy Technicians in learning to immunize.
Manage pharmacy inventory according to best practices, with particular attention to protecting cold-chain products.
Onboard and train new Technicians and Pharmacists for the store and district, and track completion of required training and licensure.
Ensure pharmacy operations comply with state Board of Pharmacy regulations and escalate concerns to the Rx DL when needed.
Partner with the Store Manager to maintain a pipeline of cross-trained colleagues and ensure they complete required training for licensure.
Oversee Staff Pharmacists and District Support Pharmacists where applicable; manage performance through observation, feedback, and validation; conduct annual performance reviews and address gaps.
Adapt to scheduling and business needs; write or delegate and oversee the pharmacy schedule.
Review business reporting and develop action plans to address workflow, service, patient care, and compliance gaps.
Build a safe, inclusive, and empowering team culture, invite feedback, and take appropriate action.
Maintain clinical and technical skills through required training, continuing medical education, and other learning opportunities.
Support access to care and patient outcomes through pharmacist-delivered clinical care, including testing and prescribing services where permitted.
Comply with applicable laws, regulations, professional standards, ethical principles, CVS Health policies, and procedures, including controlled-substance dispensing and recordkeeping and patient privacy and security requirements.
Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
Lead by example; delegate, empower, motivate, coach, provide feedback to, discipline, or terminate pharmacy team members as appropriate.
Perform additional tasks as directed by a Supervisor or Manager.