Pharmacy Manager

Publix•Johnson City, TN

About The Position

The Pharmacy Manager leads the overall success of a Publix pharmacy department, delivering patient-centered pharmacy services and managing staff, operations, inventory, and performance. The role includes serving as pharmacist-on-duty and pharmacist-in-charge, supporting counseling and clinical services such as Medication Therapy Management (MTM) and immunizations, and building relationships that promote patient wellness and customer loyalty. The manager mentors and develops pharmacy staff, coordinates performance and work assignments, and advances department programs and processes. The position also requires managing prescription-processing technology, inventory, sales and service metrics, and community health initiatives. A flexible work-week schedule is required to meet customer needs.

Requirements

  • Must be at least 18 years of age.
  • Graduate of a school of pharmacy.
  • Must hold and maintain an unrestricted state pharmacist license.
  • Must not have active suspensions, sanctions, or other restrictions related to participation in a private, federal, or state health insurance program upon hire and thereafter.
  • Must not have received an unacceptable result on a company-sponsored drug test within the last three years.
  • Must be an immunizing pharmacist meeting state requirements, or be scheduled to become an immunizer in the next set of training classes.

Nice To Haves

  • Ability to understand profit and loss statements.
  • Effective communication and interpersonal skills.
  • Ability to define problems, plan work, use logic, and draw conclusions.
  • Numerical and financial aptitude.
  • Knowledge of retail merchandising and inventory control.

Responsibilities

  • Lead the overall success of the pharmacy department by executing strategy, motivating staff, setting priorities, seeking feedback, and pursuing development opportunities.
  • Provide high-quality pharmacy service, including patient counseling, personalized relationships, customer loyalty, and pharmacist-led clinical services.
  • Mentor, train, and develop pharmacy staff through tailored development opportunities and challenging assignments.
  • Inspire the team to follow appropriate practices, gain buy-in, and take accountability for department goals.
  • Champion the execution of programs and processes and promote innovation in the pharmacy.
  • Manage performance, including scheduling and assigning tasks, to ensure operational activities are completed efficiently and on time.
  • Use sales and service metrics, best practices, and sound business decisions to support continuous improvement and a competitive advantage.
  • Serve as an expert in pharmacy technology systems and their use in routine and complex prescription processing.
  • Manage medication inventory and pharmacy inventory operations.
  • Coach others on practices that maximize sales and minimize shrink while meeting customer needs, including use of auto refill and Sync Your Refills programs.
  • Advance clinical initiatives, including MTM and immunizations.
  • Participate in local community events addressing health and preventative care needs, such as screenings and immunizations.
  • Maintain a flexible work-week schedule and perform other duties as assigned.
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