Pharmacy Manager
About The Position
The Pharmacy Manager is responsible for managing and operating the pharmacy department at the store level. The role oversees prescriptions, inventory control, customer service, regulatory compliance, company policy adherence, and pharmacy staff. The manager leads pharmacy programs and associates, supports department goals and budgets, and works to meet company pharmacy-operation metrics while maintaining positive customer satisfaction. The position is based at 6425 28th St SE, Grand Rapids, Michigan 49546. The work takes place in a typical retail store environment with varied temperatures and possible exposure to outside weather conditions. Travel requirements vary by assignment.
Requirements
- Bachelor's degree in Pharmacy or a related field.
- Two years of experience as a pharmacist.
- Pharmacy license in good standing in the state of operation.
- Strong knowledge of HIPAA Privacy and Security Rules, pharmacy laws, rules, and guidelines.
- Excellent written and verbal communication skills.
- Strong management, organization, attention to detail, and problem-solving skills.
- Ability to lead a team and work effectively with associates at all levels.
- Complete required continuing education hours and maintain a pharmacy license in good standing.
- Working knowledge of perpetual inventory procedures and management.
- Proficiency in Word and Excel.
Nice To Haves
- Doctorate degree in Pharmacy.
- Immunization certification.
- Bilingual skills, helpful depending on the demographic region.
Responsibilities
- Manage store-level pharmacy operations, including prescriptions, inventory control, and customer service.
- Maintain compliance with applicable federal and state regulations and company policies.
- Process or oversee new and refill prescription requests from customers and clinics, and fill prescriptions efficiently, accurately, professionally, and courteously.
- Maintain pharmacy records, including customer profiles, insurance forms, pharmacy record and point-of-sale systems, inventories, and controlled-substance records and registries.
- Manage, maintain, and implement pharmacy programs, including security measures, immunizations, and other clinical programs; provide clinical care services when assigned.
- Prepare responses to third-party pharmacy audits as needed.
- Meet or exceed company pharmacy-operation metrics, including profit, budgeted sales and payroll, and prescription counts.
- Lead pharmacy associates and foster a positive, high-performing, customer-focused store culture; implement company service programs and model high service standards.
- Manage department staffing, training, performance management, associate career development, department goals, and the department budget as required.
- Maintain knowledge of legal regulations, industry trends, and pharmacy practices; recommend improvements to programs and processes and support company legal compliance.
- Complete additional responsibilities as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
