Pharmacy Manager

The Kroger Co. • Redmond, OR

20d

About The Position

The Pharmacy Manager is accountable for all aspects of pharmacy practice within state and federal laws and corporate policies. The role manages the pharmacy department’s financial performance through budget monitoring, controlling labor and inventory costs, staff training and development, customer service, prescription pricing and generic utilization, and participation in corporate-approved clinical services. The manager demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety.

The Pharmacy Manager performs staff pharmacist duties, leads and develops the pharmacy team, ensures legal and company compliance, and oversees sales initiatives, workflow, inventory, records, third-party claims, and budget goals. The role also promotes public health initiatives and disease-state management, supports customers and community members, and may travel independently as business needs require. The position requires working cooperatively in a fast-paced and sometimes stressful environment and performing essential job functions with or without reasonable accommodation.

Requirements

• Bachelor’s degree in Pharmacy and/or Doctor of Pharmacy degree (Pharm.D.) from an accredited U.S. School of Pharmacy.
• At least 2 years of related retail experience or an equivalent combination of education and experience.
• Minimum age of 21 years.
• Pharmacist license in good standing.
• Proven leadership skills.
• Ability to read and interpret prescriptions and documents.
• Ability to write routine reports and correspondence.
• Commitment to excellent customer service.
• Ability to preserve the confidentiality of information.
• Ability and willingness to continue education as necessary.
• Participation in clinical programs following company-sponsored training.
• Ability to work cooperatively in a fast-paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Honesty and integrity in handling customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

Nice To Haves

• Relevant Pharmacy Board Certification(s).
• Equivalent combination of education and experience in business management.

Responsibilities

• Perform staff pharmacist functions and serve as a role model for the pharmacy team; handle customer complaints and direct workflow to reduce wait times.
• Develop, implement, supervise, and promote the sales plan and other sales initiatives established by the division pharmacy department.
• Perform duties expected of a registered pharmacist in the state of employment and follow applicable legal and company requirements.
• Direct the pharmacy team in meeting warehouse utilization goals, avoiding unnecessary overstock, reducing fill-on-arrival prescriptions, and following ordering and inventory recordkeeping procedures.
• Comply with corporate-mandated controlled-substance operating procedures.
• Monitor third-party or insurance profitability and address third-party problems, rejections, and audits in a timely manner.
• Schedule pharmacy staff to control or avoid unnecessary labor costs.
• Maintain pharmacy records required by state and federal law and company policies.
• Direct the pharmacy to meet budgeted labor, volume, inventory, and sales goals.
• Visit local physicians and other community targets to perform detailing.
• Promote, implement, and participate in public health initiatives and disease-state management services.
• Travel independently as needed to support business needs.
• Supervise and coach direct reports, complete performance reviews, and provide direct feedback.
• Work cooperatively in a fast-paced and sometimes stressful environment and manage conflict reasonably, cooperatively, and without confrontation.
• Act honestly and with integrity regarding customer and business information; follow directions and seek assistance when needed to resolve issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Perform essential job functions with or without reasonable accommodation.

Benefits

• Healthcare coverage, including medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles.
• Paid time off, including holiday and sick pay, based on eligibility and length of service.
• Free counseling through the Employee Assistance Program.
• Free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over a career through the Continuing Education program.
• Industry-leading training programs and diverse career pathways.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager