Pharmacy Manager

CVS Health • Clinton, NC

11d • $65 - $85

About The Position

CVS Health Pharmacy Managers lead and develop pharmacy teams to provide exceptional patient care and maintain a culture of safety, excellence, inclusion, and accountability. They model compassionate care, coach team members, support change, and identify and address performance opportunities. The role includes working at the pharmacy bench, counseling patients, supporting safe and accurate prescription fulfillment, and complying with applicable legal and regulatory requirements.

The Pharmacy Manager oversees pharmacy operations and team performance, including onboarding and training pharmacists and technicians, managing schedules and inventory, monitoring business and patient-care measures, and maintaining compliance with pharmacy regulations and company procedures. The manager partners with the Store Manager and other pharmacy colleagues, supports immunization and clinical care services where permissible, and adapts to scheduling and business needs.

The position requires an active pharmacist license in the store’s state, an active NPI, and 1–2 years of pharmacist experience. The role is full-time, with 40 anticipated weekly hours. The listed typical pay range is $65.00–$85.00 per hour; the offer depends on factors such as experience, education, and geography. The position may also be eligible for a CVS Health bonus, commission, or short-term incentive program.

Requirements

• Active pharmacist license in the state where the store is located.
• Active National Provider Identifier (NPI).
• Must not be on the DEA Excluded Parties list.
• 1–2 years of experience as a pharmacist.
• Ability to complete required training within the designated timeframe.
• Regular and predictable attendance, including nights and weekends.
• Ability to concentrate, switch tasks quickly, and confirm prescription information and label accuracy.
• Customer-service orientation, including responding appropriately to patients’ needs and reactions.
• Verbal and written communication skills, including active listening and accurately conveying and receiving detailed information.
• Mathematical reasoning skills for prescription quantities, days’ supply, and bottle calculations.
• Problem-resolution skills for challenging patient or colleague interactions.
• Ability to perform the stated physical demands, including standing or remaining upright for extended periods, lifting and handling items, reaching, repetitive finger movements, stooping, and close visual work.
• Leadership skills, including delegation, collaboration, motivating others, problem-solving, adaptability, accountability, and providing feedback or discipline.

Nice To Haves

• Completion of the CVS Pharmacy Manager Emerging Leader (PM-EL) program.
• 3–5 years of related work experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Lead and develop the pharmacy team, model excellent patient care, coach team members, and address performance opportunities.
• Manage patient health through safe and appropriate dispensing, counseling, and immunizing practices.
• Oversee pharmacy team members during bench shifts and strengthen performance through coaching and follow-up.
• Direct the team in following workflow procedures and safety guardrails to support safe, accurate prescription fulfillment.
• Promote compassionate patient experiences, collaborate with patients’ healthcare teams, and proactively resolve insurance or medication issues.
• Offer and deliver immunizations and support Pharmacy Technicians in learning to immunize.
• Manage pharmacy inventory according to best practices, with particular attention to cold chain products.
• Onboard and train new technicians and pharmacists for the store and district, and monitor completion of required training and licensure.
• Ensure pharmacy operations comply with state Board of Pharmacy regulations and escalate issues to the Rx DL when needed.
• Partner with the Store Manager to maintain a pipeline of cross-trained colleagues and track their required training and licensure progress.
• Oversee Staff Pharmacists and District Support Pharmacists where applicable; assess performance, provide reviews, and address gaps.
• Remain flexible to scheduling and business needs; write or delegate and oversee the pharmacy schedule.
• Review business reports, identify operational gaps, and develop action plans for workflow, service, patient care, and compliance.
• Build a safe, inclusive, empowering team culture, invite feedback, and take appropriate action.
• Maintain clinical and technical skills through required training, continuing medical education, and other learning opportunities.
• Support access to care and patient outcomes through pharmacist-delivered clinical services, including testing and prescribing where permitted.
• Follow applicable laws, regulations, professional standards, ethical principles, and CVS Health policies, including requirements for controlled substances, patient privacy, security, and workplace safety.
• Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Perform additional tasks as directed by a supervisor or manager.
• Lead by example, delegate and empower team members, motivate the team, solve problems, adapt to changing circumstances, and provide coaching, feedback, discipline, or termination as appropriate.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources, based on eligibility
• Potential eligibility for a CVS Health bonus, commission, or short-term incentive program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed