Pharmacy Manager

CVS Health•Otsego, MN

About The Position

The Pharmacy Manager leads and directs pharmacy staff, including staff Pharmacists and Pharmacy Technicians, and is accountable for the management, oversight, and operation of all aspects of the pharmacy. The role covers patient safety, pharmacy professional practice, regulatory requirements, quality assurance, customer service, personnel and inventory management, financial profitability, loss prevention, and workflow management. The Pharmacy Manager also manages patient care programs to help keep customers and patients healthy. The manager leads with empathy and compassion, motivates and develops pharmacy support staff, identifies business opportunities and solutions, and leads the team in implementing them to achieve goals and improve performance. The role requires adapting to change in a dynamic community healthcare setting, collaborating to deliver better outcomes, aligning colleagues around shared purpose, fostering a caring and enthusiastic team culture, and applying knowledge to promote healthy outcomes and distinguish CVS from competitors.

Requirements

  • Active Pharmacy License in the state of employment.
  • Must not be on the DEA Excluded Parties List.
  • Immunization Certification through an accredited organization, such as APhA.
  • Listed on the state pharmacy license as the pharmacist in charge.
  • Submit required information and documents to the state PMP administrator to register for PMP access in states with an active PMP for pharmacist use.

Nice To Haves

  • Bachelor of Science in Pharmacy or Pharm.D. degree.

Responsibilities

  • Lead and direct Pharmacy Staff, including staff Pharmacists and Pharmacy Technicians.
  • Manage, oversee, and operate pharmacy activities related to patient safety, professional practice, regulatory requirements, quality assurance, customer service, personnel, inventory, financial profitability, loss prevention, and workflow.
  • Adopt and manage patient care programs to support the health of customers and patients.
  • Demonstrate empathy and compassion toward patients, customers, caregivers, and colleagues.
  • Motivate, inspire, and develop Pharmacy Support Staff by balancing assignments, addressing development opportunities, and reducing knowledge gaps.
  • Identify business opportunities and solutions to drive growth and improve pharmacy performance.
  • Lead the team in implementing solutions and achieving specified goals.
  • Adapt to change and adjust plans in a dynamic community healthcare setting.
  • Collaborate with others and seek ways to deliver better outcomes.
  • Align others around a shared purpose and facilitate a caring, energetic, enthusiastic, and proud team culture.
  • Apply acquired knowledge to promote healthy outcomes and differentiate CVS from competitors.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources, based on eligibility
  • Eligible for a CVS Health bonus, commission, or short-term incentive program
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